CPSCGeneral Alert

DownEast Outfitters Recalls Folding Mattresses Due to Violation of Federal Mattress Flammability Standard

Veröffentlicht: 22. Juli 2020Rückruf-ID: 20155Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard.

Produktbeschreibung & Identifikation

This recall involves DownEast's Mattress on the Go folding mattresses which can be used as a small sofa or chair. The two-tone gray mattresses measure 4 inches high when configured as a mattress. Only the twin-sized mattresses are included in this recall. Downeast Home & Clothing, Item # 5540033515 and Made in China are printed on a white tag located on the underside of the head panel of the mattress.

Betroffene Produkte

Mattress on the Go folding mattresses

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2020/DownEast-Outfitters-Recalls-Folding-Mattresses-Due-to-Violation-of-Federal-Mattress-Flammability-Standard
TitleDownEast Outfitters Recalls Folding Mattresses Due to Violation of Federal Mattress Flammability Standard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/1-91903AM.png
Images › 1 › CaptionRecalled DownEast Mattress on the Go folding mattress – sofa setup
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/2-91911AM.png
Images › 2 › CaptionRecalled DownEast Mattress on the Go folding mattress – folded
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/3-91922AM.png
Images › 3 › CaptionRecalled DownEast Mattress on the Go folding mattress – mattress setup
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/4-91936AM.png
Images › 4 › CaptionMattress Tag located on the underside of the head panel of the mattress
Hazards › NameThe mattresses fail to meet the mandatory federal flammability standard for mattresses, posing a fire hazard.
Injuries › NameNone reported.
Products › NameMattress on the Go folding mattresses
Products › Number Of UnitsAbout 1,600
Recall I D8864
Remedies › NameConsumers should immediately stop using the recalled mattresses and contact DownEast to receive a free fitted liner to cover the mattress and bring it into compliance with the federal standard.
Importers › NameDownEast Outfitters Inc., of Salt Lake City, Utah
Retailers › NameDownEast store locations nationwide and donated to various facilities from November 2017 through December 2019 for about $110.
Recall Date2020-07-22T00:00:00
DescriptionThis recall involves DownEast's Mattress on the Go folding mattresses which can be used as a small sofa or chair. The two-tone gray mattresses measure 4 inches high when configured as a mattress. Only the twin-sized mattresses are included in this recall. Downeast Home & Clothing, Item # 5540033515 and Made in China are printed on a white tag located on the underside of the head panel of the mattress.
Recall Number20155
Manufacturers › NameRelux Mattress Co. Ltd., of China
Remedy Options › OptionRepair
Consumer ContactDownEast at 800-337-3076 from 9 a.m. to 5 p.m. MT, Monday through Friday, email at recallMOTG@deoinc.com or online at www.downeastbasics.com and click on the “Recall Notice” tab for more information.
Last Publish Date2020-07-22T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought DownEast Outfitters Recalls Folding Mattresses Due to Violation of Federal Mattress Flammability Standard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenRelux Mattress Co. Ltd., of China
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Relux Mattress Co. Ltd., of China - DownEast Outfitters Recalls Folding Mattresses Due to Violation of Federal Mattress Flammability Standard

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https://therecallfile.com/de/recalls/downeast-outfitters-recalls-folding-mattresses-due-to-violation-of-fed/CPSC-20155
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