dormakaba USA Recalls Stanley Commercial Hardware Locksets Due to Risk of Entrapment in an Emergency
USdormakaba USA Recalls Stanley Commercial Hardware Locksets Due to Risk of Entrapment in an Emergency
Recalling Firm: Thase Enterprise Co. Ltd., of Taiwan
Grund für den Rückruf / Gefahr
TranslatedThe lockset can fail to open, posing an entrapment hazard and inability to vacate a location in an emergency.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Stanley Commercial Hardware's grade 1 mortise lever lock QMS/QME 100 Series. The recalled locksets have Bright Brass, Satin Brass, Oil Rubbed Bronze, Satin Nickel, Bright Chrome or Satin Chrome finish. The locksets were sold in 15 different "functions" or models that can be identified by the three digit number following the QMS/QME series, which is located on the mortise case that is installed in the door cavity. Only mortise locksets with the following model/series numbers are included in the recall. Model/Series Case Description QMS130 F1 Privacy QME130 QMS140 F22 Passage QME140 QMS145 F19 Privacy with Deadbolt QME145 QMS150 F4 Entry QME150 QMS152 F13 Exit QME152 QMS154 F20 Corridor QME154 QMS158 F11 Dormitory QME158 QMS160 F5 Classroom QME160 QMS162 F32 Classroom Security QME162 QMS164 F9 Apartment QME164 QMS170 F7 Storeroom QME170 QMS172 F30 Institutional QME172 QMS174 F14 Store Door QME174
Betroffene Produkte
TranslatedDoor locksets
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/dormakaba-USA-Recalls-Stanley-Commercial-Hardware-Locksets-Due-to-Risk-of-Entrapment-in-an-Emergency |
| Title | dormakaba USA Recalls Stanley Commercial Hardware Locksets Due to Risk of Entrapment in an Emergency |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic2_39.jpg |
| Images › 1 › Caption | Stanley Commercial door locksets (side view) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic3_24.jpg |
| Images › 2 › Caption | Stanley Commercial door locksets (front view) |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/pic4_12.png |
| Images › 3 › Caption | Stanley Commercial door lockset (interior view) |
| Hazards › Name | The lockset can fail to open, posing an entrapment hazard and inability to vacate a location in an emergency. |
| Injuries › Name | The firm has received eight reports of lockset latch failures. No injuries have been reported. |
| Products › Name | Door locksets |
| Products › Number Of Units | About 13,500 (in addition, about 800 were sold in Canada and about 200 were sold in Mexico) |
| Recall I D | 8470 |
| Remedies › Name | Consumers should immediately stop using the recalled locksets and contact the firm for instructions on receiving a free replacement lockset. |
| Importers › Name | Stanley Security Solutions, Inc. and Best Access Solutions, Inc., of Indianapolis, Ind. |
| Retailers › Name | Newport Distribution, CBS Manhattan, Columbus Door Company and other lock distributors and retailers nationwide, and online at www.Grainger.com from December 2013 through June 2018 for between about $450 and $650. |
| Recall Date | 2018-12-12T00:00:00 |
| Description | This recall involves Stanley Commercial Hardware's grade 1 mortise lever lock QMS/QME 100 Series. The recalled locksets have Bright Brass, Satin Brass, Oil Rubbed Bronze, Satin Nickel, Bright Chrome or Satin Chrome finish. The locksets were sold in 15 different "functions" or models that can be identified by the three digit number following the QMS/QME series, which is located on the mortise case that is installed in the door cavity. Only mortise locksets with the following model/series numbers are included in the recall. Model/Series Case Description QMS130 F1 Privacy QME130 QMS140 F22 Passage QME140 QMS145 F19 Privacy with Deadbolt QME145 QMS150 F4 Entry QME150 QMS152 F13 Exit QME152 QMS154 F20 Corridor QME154 QMS158 F11 Dormitory QME158 QMS160 F5 Classroom QME160 QMS162 F32 Classroom Security QME162 QMS164 F9 Apartment QME164 QMS170 F7 Storeroom QME170 QMS172 F30 Institutional QME172 QMS174 F14 Store Door QME174 |
| Distributors › Name | dormakaba USA, of Indianapolis, Ind. |
| Recall Number | 19046 |
| Manufacturers › Name | Thase Enterprise Co. Ltd., of Taiwan |
| Remedy Options › Option | Replace |
| Inconjunctions › 1 › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2018/68582r-eng.php |
| Inconjunctions › 2 › U R L | http://www.alertas.gob.mx |
| Consumer Contact | dormakaba USA Inc. toll-free at 855-885-1296 from 8 a.m. to 5 p.m. ET Monday through Friday or www.stanleyhardwarefordoors.com and click on Products, then on Recall for more information. |
| Last Publish Date | 2018-12-12T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought dormakaba USA Recalls Stanley Commercial Hardware Locksets Due to Risk of Entrapment in an Emergency?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Thase Enterprise Co. Ltd., of Taiwan - dormakaba USA Recalls Stanley Commercial Hardware Locksets Due to Risk of Entrapment in an Emergency Check if your household is affected: https://therecallfile.com/de/recalls/dormakaba-usa-recalls-stanley-commercial-hardware-locksets-due-to-risk/CPSC-19046
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