CPSCGeneral Alert

Dorel Juvenile Recalls Safety 1st Strollers Due to Fall Hazard

Veröffentlicht: 24. August 2016Rückruf-ID: 16249Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The stroller tray folding mechanism can partially disengage on one side when used with an infant car seat attached to the stroller, posing a fall hazard.

Produktbeschreibung & Identifikation

This recall involves Step and Go Travel Systems sold under the Safety 1st brand and manufactured by Dorel Juvenile. The stroller has a step-to-open design that opens by stepping on the pedal. It was sold in a variety of colors along with the OnBoard 35 infant car seat. Safety 1st is imprinted on the front of the stroller tray. Model number TR314 is printed on a white label on the back of the stroller seat.

Betroffene Produkte

Safety 1st Step and Go Travel Systems

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2016/Dorel-Juvenile-Recalls-Safety-1st-Strollers
TitleDorel Juvenile Recalls Safety 1st Strollers Due to Fall Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/16249a.jpg
Images › 1 › CaptionThe recalled Step and Go Travel System by Safety 1st
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/16249b.jpg
Images › 2 › CaptionWhite label with model number on the back of the stroller seat
Hazards › NameThe stroller tray folding mechanism can partially disengage on one side when used with an infant car seat attached to the stroller, posing a fall hazard.
Injuries › NameThe firm has received 30 reports of the front stroller tray that supports the infant car seat disengaging on one side. No injuries reported.
Products › NameSafety 1st Step and Go Travel Systems
Products › TypeStrollers and Car Seats
Products › Category I D67582
Products › Number Of UnitsAbout 20,000 (in addition, 5,800 were sold in Canada)
Recall I D7836
Remedies › NameConsumers should immediately stop using the recalled strollers with the infant car seat and contact Safety 1st for a free repair kit.
Importers › NameDorel Juvenile, of Columbus, Ind.
Retailers › NameBabies R Us and other retailers nationwide and online at amazon.com, babiesrus.com and Walmart.com from May 2015 through June 2016 for between $250 and $300.
Recall Date2016-08-24T00:00:00
DescriptionThis recall involves Step and Go Travel Systems sold under the Safety 1st brand and manufactured by Dorel Juvenile. The stroller has a step-to-open design that opens by stepping on the pedal. It was sold in a variety of colors along with the OnBoard 35 infant car seat. Safety 1st is imprinted on the front of the stroller tray. Model number TR314 is printed on a white label on the back of the stroller seat.
Distributors › NameDorel Juvenile, of Columbus, Ind.
Recall Number16249
Remedy Options › OptionRepair
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/59912r-eng.php
Consumer ContactSafety 1st toll-free at 866-762-3036 from 8 a.m. to 5 p.m. ET Monday through Friday, email at stepandgo@djgusa.com or online at www.safety1st.com and click on "Safety Notices" for more information.
Last Publish Date2016-08-24T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Dorel Juvenile Recalls Safety 1st Strollers Due to Fall Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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