CPSCGeneral Alert

Dixon Ticonderoga Recalls Creativity Street Children's Assorted Craft Buttons Due to Violation of Federal Lead Content Ban

Veröffentlicht: 2. November 2023Rückruf-ID: 24019Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The recalled children's craft buttons contain levels of lead that exceed the federal lead content ban. Lead is toxic if ingested by young children and can cause adverse health effects.

Produktbeschreibung & Identifikation

This recall involves Creativity Street Assorted Craft Buttons. The buttons were sold in a one-pound clear plastic bag. There is a cardboard label on the bag that is yellow, orange and blue with the words "Creativity Street" and "Assorted Craft Buttons". "PAC6121", "MADE IN CHINA" and lot code "02129171221" are printed on the back.

Betroffene Produkte

Creativity Street Assorted Craft Buttons

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/Dixon-Ticonderoga-Recalls-Creativity-Street-Childrens-Assorted-Craft-Buttons-Due-to-Violation-of-Federal-Lead-Content-Ban
TitleDixon Ticonderoga Recalls Creativity Street Children's Assorted Craft Buttons Due to Violation of Federal Lead Content Ban
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/image3_22.png
Images › 1 › CaptionRecalled Creativity Street Assorted Craft Buttons
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/image2_21.png
Images › 2 › CaptionRecalled Craft Buttons packaging
Hazards › NameThe recalled children's craft buttons contain levels of lead that exceed the federal lead content ban. Lead is toxic if ingested by young children and can cause adverse health effects.
Injuries › NameNone reported
Products › NameCreativity Street Assorted Craft Buttons
Products › Number Of UnitsAbout 890
Recall I D9748
Remedies › NameConsumers should stop using the recalled buttons immediately and contact Dixon Ticonderoga to receive a pre-paid label to return the recalled buttons. When the buttons are received, consumers will receive a full refund.
Importers › NameDixon Ticonderoga Company, of Appleton, Wisconsin
Retailers › NameBlick Art Materials and Staples stores nationwide and online at www.dickblick.com, www.staples.com, www.quill.com, www.schoolspecialty.com, www.sprichards.com and www.aquaphoenixsci.com from May 2022 through July 2023 for about $13.
Recall Date2023-11-02T00:00:00
DescriptionThis recall involves Creativity Street Assorted Craft Buttons. The buttons were sold in a one-pound clear plastic bag. There is a cardboard label on the bag that is yellow, orange and blue with the words "Creativity Street" and "Assorted Craft Buttons". "PAC6121", "MADE IN CHINA" and lot code "02129171221" are printed on the back.
Product U P Cs › U P C021196061217
Recall Number24019
Remedy Options › OptionRefund
Consumer ContactDixon Ticonderoga Customer Service at 800-333-2545 from 7 a.m. to 4:30 p.m. CT Monday through Friday, email compliance@dixonusa.com or online at https://dixonticonderogacompany.com/dcreativity-street-craft-button-assortments-copy/ or https://dixonticonderogacompany.com/ and click on "Recall" at the bottom of the page for more information.
Last Publish Date2023-11-02T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Dixon Ticonderoga Recalls Creativity Street Children's Assorted Craft Buttons Due to Violation of Federal Lead Conten...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

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    Offizielle Behördenwarnung

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