Delta Electronics Recalls Solar Inverters Due to Fire and Impact Hazards
USDelta Electronics Recalls Solar Inverters Due to Fire and Impact Hazards
Grund für den Rückruf / Gefahr
TranslatedThe capacitors can fail and allow heat to build up and the cover can eject with force from the unit, posing fire and impact hazards.
Produktbeschreibung & Identifikation
TranslatedThis recall involves the Eltek THEIA HE-t string inverters that convert DC power from residential solar panels to AC power supplied to the electrical grid system. The recalled inverters measure about 28 inches high by 14 inches wide by 6.5 inches deep. They were sold in four different kilowatt ratings: 2.0 kW, 2.9 kW, 3.8, kW, and 4.4 kW. "Eltek," and the model designation "THEIA" and "HE-t" are printed on the front display panel of the inverter. The inverters could be installed in different places in consumers' homes.
Betroffene Produkte
TranslatedEltek solar inverters
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Delta-Electronics-Recalls-Solar-Inverters-Due-to-Fire-and-Impact-Hazards |
| Title | Delta Electronics Recalls Solar Inverters Due to Fire and Impact Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic1_52.jpg |
| Images › 1 › Caption | Recalled Eltek THEIA HE-t string inverter |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic2_42.jpg |
| Images › 2 › Caption | Label with model designation “THEIA” and “HE-t” |
| Hazards › Name | The capacitors can fail and allow heat to build up and the cover can eject with force from the unit, posing fire and impact hazards. |
| Injuries › Name | Delta Electronics has received 11 reports of the capacitors failing and allowing heat buildup, including two reports of the cover forcibly ejecting off the inverter units. No injuries have been reported. |
| Products › Name | Eltek solar inverters |
| Products › Number Of Units | About 2,600 |
| Recall I D | 8486 |
| Remedies › Name | Consumers should immediately stop using the recalled inverters, turn off the switch on the inverter's front cover, switch off the circuit breaker for the inverter and contact Delta Electronics USA to arrange for a free replacement inverter. Delta Electronics will remove the recalled inverter and install a replacement. |
| Importers › Name | Delta Electronics USA Inc., of Plano, Texas |
| Retailers › Name | Through various solar installers in Arizona, New York, Tennessee and Washington from March 2012 through May 2017 for between $2,000 and $4,000. |
| Recall Date | 2019-02-07T00:00:00 |
| Description | This recall involves the Eltek THEIA HE-t string inverters that convert DC power from residential solar panels to AC power supplied to the electrical grid system. The recalled inverters measure about 28 inches high by 14 inches wide by 6.5 inches deep. They were sold in four different kilowatt ratings: 2.0 kW, 2.9 kW, 3.8, kW, and 4.4 kW. "Eltek," and the model designation "THEIA" and "HE-t" are printed on the front display panel of the inverter. The inverters could be installed in different places in consumers' homes. |
| Recall Number | 19061 |
| Remedy Options › Option | Replace |
| Consumer Contact | Delta Electronics toll-free at 888-770-7142 from 7 a.m. to 6 p.m. CT Monday through Friday or online at www.eltek.com and click on “Product Recall” for more information |
| Last Publish Date | 2019-02-07T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Delta Electronics Recalls Solar Inverters Due to Fire and Impact Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Delta Electronics Recalls Solar Inverters Due to Fire and Impact Hazards Check if your household is affected: https://therecallfile.com/de/recalls/delta-electronics-recalls-solar-inverters-due-to-fire-and-impact-hazar/CPSC-19061
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