CPSCGeneral Alert

Definitive Technology Recalls SuperCube 2000 Subwoofers Due to Risk of Shock

Name: Definitive Technology Recalls SuperCube 2000 Subwoofers Due to Risk of Shock
Brand: Definitive Technology
SKU: CPSC-13158
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 28. März 2013Rückruf-ID: 13158Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

An internal failure with the subwoofer's level input jack (RCA jack) results in a shock hazard to consumers.

Produktbeschreibung & Identifikation

This recall involves the SuperCube 2000 powered subwoofers with "0912HB" as part of a serial number printed on the back of the unit. The subwoofer measures 11 inches tall by 11 inches wide by 11 inches deep and has a black cloth grille wrapping all four sides with a glossy black top cap. "Definitive" is printed on the bottom front of the speaker.

Betroffene Produkte

SuperCube 2000 Powered Subwoofers

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2013/Definitive-Technology-Recalls-SuperCube-2000-Subwoofers
Title	Definitive Technology Recalls SuperCube 2000 Subwoofers Due to Risk of Shock
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/13158a.jpg
Images › 1 › Caption	Definitive Technology SuperCube 2000 Home Theater System, Subwoofer
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/13158b.jpg
Images › 2 › Caption	Definitive Technology SuperCube 2000 Home Theater System
Hazards › Name	An internal failure with the subwoofer's level input jack (RCA jack) results in a shock hazard to consumers.
Injuries › Name	The firm has received two reports of consumers who were shocked while handling the unit.
Products › Name	SuperCube 2000 Powered Subwoofers
Products › Type	Audio/Video Systems & Accessories
Products › Category I D	1826
Products › Number Of Units	About 900
Recall I D	1348
Remedies › Name	Consumers should immediately stop using the subwoofer in the theater system and contact Definitive Technology for a replacement.
Importers › Name	DEI Sales Inc., dba Definitive Technology, of Vista, Calif.
Retailers › Name	Electronics stores nationwide and online at BestBuy.com and Amazon.com between November 2012 and January 2013 for about $600.
Recall Date	2013-03-28T00:00:00
Description	This recall involves the SuperCube 2000 powered subwoofers with "0912HB" as part of a serial number printed on the back of the unit. The subwoofer measures 11 inches tall by 11 inches wide by 11 inches deep and has a black cloth grille wrapping all four sides with a glossy black top cap. "Definitive" is printed on the bottom front of the speaker.
Recall Number	13158
Remedy Options › Option	Replace
Consumer Contact	Definitive Technology at (800) 228-7148 from 9:30 a.m. to 6 p.m. ET Monday through Friday, or online at www.definitivetechnology.com and click on "view the recall notice on select SuperCube 2000 models" for more information.
Last Publish Date	2015-01-22T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Definitive Technology Recalls SuperCube 2000 Subwoofers Due to Risk of Shock?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Definitive Technology Recalls SuperCube 2000 Subwoofers Due to Risk of Shock

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https://therecallfile.com/de/recalls/definitive-technology-recalls-supercube-2000-subwoofers-due-to-risk-of/CPSC-13158

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