Daimler Trucks North America, LLC - Unexpected Engine Shutdown
USDaimler Trucks North America, LLC - Unexpected Engine Shutdown
Recalling Firm: Daimler Trucks North America, LLC
Grund für den Rückruf / Gefahr
TranslatedAn unexpected engine shutdown can delay emergency responders and increase the risk of injury.
Produktbeschreibung & Identifikation
TranslatedDaimler Trucks North America, LLC (DTNA) is recalling certain 2015-2020 Freightliner Business Class M2 emergency vehicles equipped with certain Cummins diesel engines. The engine protection and inducement software may cause the engine to shut down unexpectedly.
Betroffene Produkte
TranslatedUnexpected Engine Shutdown
Additional Source Details
| Field | Value |
|---|---|
| Subject | Unexpected Engine Shutdown |
| Nhtsa id | 24V924000 |
| Component | ENGINE AND ENGINE COOLING |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V924000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Daimler Trucks North America, LLC |
| Defect summary | Daimler Trucks North America, LLC (DTNA) is recalling certain 2015-2020 Freightliner Business Class M2 emergency vehicles equipped with certain Cummins diesel engines. The engine protection and inducement software may cause the engine to shut down unexpectedly. |
| Completion rate | 25.90 |
| Corrective action | Cummins will update the electronic control module software and install a corrected data plate, free of charge. Owner notification letters were mailed February 5, 2025. Owners may contact DTNA customer service at 1-800-547-0712. DTNA's number for this recall is F1012. |
| Consequence summary | An unexpected engine shutdown can delay emergency responders and increase the risk of injury. |
| Mfr campaign number | F1012 |
| Potentially affected | 139 |
| Report received date | 2024-12-11T00:00:00.000 |
| Fire risk when parked | No |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Daimler Trucks North America, LLC - Unexpected Engine Shutdown?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Rückrufendes UnternehmenDaimler Trucks North America, LLC
- RisikostufeENGINE AND ENGINE COOLING
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🚨 SAFETY ALERT: Daimler Trucks North America, LLC - Daimler Trucks North America, LLC - Unexpected Engine Shutdown Check if your household is affected: https://therecallfile.com/de/recalls/daimler-trucks-north-america-llc-unexpected-engine-shutdown/NHTSA-24V924000
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