CPSCGeneral Alert

Daikin Comfort Technologies Recalls Amana Packaged Terminal Air Conditioners and Heat Pumps Due to Burn and Fire Hazards (Recall Alert)

Name: Daikin Comfort Technologies Recalls Amana Packaged Terminal Air Conditioners and Heat Pumps Due to Burn and Fire Haza...
Brand: Daikin Comfort Technologies Manufacturing L.P. (DCT), of Houston, T...
SKU: CPSC-23779
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 3. August 2023Rückruf-ID: 23779Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The DigiAir module compressor can overheat, posing burn and fire hazards.

Produktbeschreibung & Identifikation

This recall involves Amana-branded Packaged Terminal Air Conditioners and Heat Pumps (PTACs) assembled with "DigiAir" modules. DigiAir modules are factory-installed make-up air systems with configurable dehumidification. The recalled units are beige and have a model number that begins with PMH or PMC. Amana is printed on the unit's control cover and the model number is on the label located below the control board.

Betroffene Produkte

Amana Packaged Terminal Air Conditioners/Heat Pumps (PTACs) equipped with "DigiAir" modules

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2023/Daikin-Comfort-Technologies-Recalls-Amana-Packaged-Terminal-Air-Conditioners-and-Heat-Pumps-Due-to-Burn-and-Fire-Hazards-Recall-Alert
Title	Daikin Comfort Technologies Recalls Amana Packaged Terminal Air Conditioners and Heat Pumps Due to Burn and Fire Hazards (Recall Alert)
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/image3_5.jpg
Images › 1 › Caption	Recalled Amana PTAC unit
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/image2_10.jpg
Images › 2 › Caption	Recalled units have a model number that begins with PMH or PMC
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/image4_5.jpg
Images › 3 › Caption	Label location
Hazards › Name	The DigiAir module compressor can overheat, posing burn and fire hazards.
Injuries › Name	DCT has received 52 reports of incidents with the "DigiAir" compressor, including 10 that resulted in fires. No injuries have been reported.
Products › Name	Amana Packaged Terminal Air Conditioners/Heat Pumps (PTACs) equipped with "DigiAir" modules
Products › Number Of Units	About 62,100 (In addition, about 302 were sold in Canada)
Recall I D	9680
Remedies › Name	Consumers should contact Daikin Comfort Technologies Manufacturing, L.P. (DCT) for instructions on disabling the DigiAir compressor in the recalled PTACs and to arrange for the free repair of the unit by a qualified technician. DCT is contacting all known purchasers directly.
Retailers › Name	Through direct sales and heating and cooling dealers nationwide from May 2015 through January 2023 for between $1,200 and $1,400.
Recall Date	2023-08-03T00:00:00
Description	This recall involves Amana-branded Packaged Terminal Air Conditioners and Heat Pumps (PTACs) assembled with "DigiAir" modules. DigiAir modules are factory-installed make-up air systems with configurable dehumidification. The recalled units are beige and have a model number that begins with PMH or PMC. Amana is printed on the unit's control cover and the model number is on the label located below the control board.
Recall Number	23779
Manufacturers › Name	Daikin Comfort Technologies Manufacturing L.P. (DCT), of Houston, Texas
Remedy Options › Option	Repair
Inconjunctions › U R L	https://recalls-rappels.canada.ca/en/alert-recall/amana-packaged-terminal-air-conditioners-and-heat-pumps-recalled-due-burn-and-fire
Consumer Contact	DCT toll-free at 844-309-1141 from 8 a.m. to 4:30 p.m. CT Monday through Friday or online at www.amana-ptac.com/digi-air-recall or https://www.amana-ptac.com and click on "RECALL" for more information.
Last Publish Date	2023-08-03T00:00:00
Manufacturer Countries › Country	United States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Daikin Comfort Technologies Recalls Amana Packaged Terminal Air Conditioners and Heat Pumps Due to Burn and Fire Haza...?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Rückrufendes UnternehmenDaikin Comfort Technologies Manufacturing L.P. (DCT), of Houston, Texas

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Daikin Comfort Technologies Manufacturing L.P. (DCT), of Houston, Texas - Daikin Comfort Technologies Recalls Amana Packaged Terminal Air Conditioners and Heat Pumps Due to Burn and Fire Hazards (Recall Alert)

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https://therecallfile.com/de/recalls/daikin-comfort-technologies-recalls-amana-packaged-terminal-air-condit/CPSC-23779

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