Cycling Sports Group Recalls Cannondale CAADX Cyclocross Bicycles Due to Fall and Serious Injury Hazard; One Fatality Reported
USCycling Sports Group Recalls Cannondale CAADX Cyclocross Bicycles Due to Fall and Serious Injury Hazard; One Fatality Reported
Grund für den Rückruf / Gefahr
TranslatedThe fork can break, posing a fall hazard with the risk of death and serious injury.
Produktbeschreibung & Identifikation
TranslatedThis recall involves model year 2013 through 2016 Cannondale CAADX Cyclocross bicycles equipped with disc brakes. Cyclocross racing combines both off-road and on-road cycling. The bicycles were sold in a variety of colors and configurations. Consumers should inspect their bicycle to determine if it is affected by this recall by confirming: (1) The bicycle has a prominent CAADX marking on the top tube or other location. (2) The bicycle has disc brakes. (3) The inside of the fork leg has a large "ULTRAX" marking. (4) The cable running to the front disc brake is outside of the fork, as opposed to inside the fork. For assistance determining if a bicycle is affected, consumers should bring it to a Cannondale authorized dealer.
Betroffene Produkte
Translated2013 through 2016 Cannondale CAADX cyclocross bicycles
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Cycling-Sports-Group-Recalls-Cannondale-CAADX-Cyclocross-Bicycles-Due-to-Fall-and-Serious-Injury-Hazard-One-Fatality-Reported |
| Title | Cycling Sports Group Recalls Cannondale CAADX Cyclocross Bicycles Due to Fall and Serious Injury Hazard; One Fatality Reported |
| Images › U R L | https://www.cpsc.gov/s3fs-public/1527_1.png |
| Images › Caption | Recalled Cannondale CAADX cyclocross bicycle |
| Hazards › Name | The fork can break, posing a fall hazard with the risk of death and serious injury. |
| Injuries › Name | Cycling Sports Group has received reports of 11 incidents worldwide of the bicycle's fork breaking, including five in the United States. Seven of these incidents resulted in serious injuries, including concussions and a spinal injury, and there was one fatality. |
| Products › Name | 2013 through 2016 Cannondale CAADX cyclocross bicycles |
| Products › Number Of Units | About 9,700 (in addition, about 1,900 were sold in Canada) |
| Recall I D | 8623 |
| Remedies › Name | Consumers should immediately stop using the recalled bicycle and take it to the nearest authorized Cannondale dealer for a free repair. Cannondale dealers will replace, free of cost, the bicycle's fork with a full carbon fiber replacement fork. |
| Importers › Name | Cycling Sports Group Inc., of Wilton, Conn. |
| Retailers › Name | Authorized Cannondale dealers nationwide from August 2012 through August 2017 for between $1,000 and $2,220. |
| Recall Date | 2019-07-25T00:00:00 |
| Description | This recall involves model year 2013 through 2016 Cannondale CAADX Cyclocross bicycles equipped with disc brakes. Cyclocross racing combines both off-road and on-road cycling. The bicycles were sold in a variety of colors and configurations. Consumers should inspect their bicycle to determine if it is affected by this recall by confirming: (1) The bicycle has a prominent CAADX marking on the top tube or other location. (2) The bicycle has disc brakes. (3) The inside of the fork leg has a large "ULTRAX" marking. (4) The cable running to the front disc brake is outside of the fork, as opposed to inside the fork. For assistance determining if a bicycle is affected, consumers should bring it to a Cannondale authorized dealer. |
| Distributors › Name | Cycling Sports Group Inc., of Wilton, Conn. |
| Recall Number | 19175 |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2019/70389r-eng.php |
| Consumer Contact | Local Cannondale authorized dealer or Cycling Sports Group at 844-370-1536 from 9 a.m. to 6 p.m. ET Monday through Friday, by email at custserve@cyclingsportsgroup.com or online at www.cannondale.com and click on Recalls & Notices at the top of the page. |
| Last Publish Date | 2019-07-25T00:00:00 |
| Manufacturer Countries › Country | Taiwan |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Cycling Sports Group Recalls Cannondale CAADX Cyclocross Bicycles Due to Fall and Serious Injury Hazard; One Fatality...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Cycling Sports Group Recalls Cannondale CAADX Cyclocross Bicycles Due to Fall and Serious Injury Hazard; One Fatality Reported Check if your household is affected: https://therecallfile.com/de/recalls/cycling-sports-group-recalls-cannondale-caadx-cyclocross-bicycles-due/CPSC-19175
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