CPSCGeneral Alert

CVB Recalls LUCID Platform Beds with Upholstered Square Tufted Headboards Due to Fall and Injury Hazards

Veröffentlicht: 19. September 2024Rückruf-ID: 24372Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The recalled beds can sag, break, or collapse during use, posing fall and injury hazards to consumers.

Produktbeschreibung & Identifikation

This recall involves Lucid Platform Beds with an upholstered square tufted headboard in Twin, Full, Queen, King and Cal-King sizes. They were sold in beige, black, charcoal, cobalt, pearl, and stone colors. The recalled beds have wooden support beams and wooden support legs and a white federal law label with "Made For: CVB INC, 1525 W 2960 S, LOGAN, UT 84321" printed on it. The federal law label is located on the backside of the headboard.

Betroffene Produkte

Platform Beds with Upholstered Square Tufted Headboards

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/CVB-Recalls-LUCID-Platform-Beds-with-Upholstered-Square-Tufted-Headboards-Due-to-Fall-and-Injury-Hazards
TitleCVB Recalls LUCID Platform Beds with Upholstered Square Tufted Headboards Due to Fall and Injury Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Lucid1.jpg
Images › 1 › CaptionRecalled Lucid Upholstered Square Tufted Platform Bed (Charcoal)
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Lucid2.jpg
Images › 2 › CaptionRecalled Lucid Upholstered Square Tufted Platform Bed (Stone)
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Lucid3.jpg
Images › 3 › CaptionThe federal law label is located on the backside of the headboard
Hazards › NameThe recalled beds can sag, break, or collapse during use, posing fall and injury hazards to consumers.
Injuries › NameThe firm has received 245 reports of the beds breaking, sagging or collapsing during use, causing 18 injuries, including contusions and bruises.
Products › NamePlatform Beds with Upholstered Square Tufted Headboards
Products › Number Of UnitsAbout 137,000 (In addition, about 890 were sold in Canada)
Recall I D10056
Remedies › NameConsumers should immediately stop using the recalled beds and contact Lucid for a free replacement bed frame. Consumers must write "recalled" on the support rails of the bed with a permanent marker and send a photo of the bed, as well as a photo of the support rails on the underside of the bed or a photo of the law label, to recall@lucidmattress.com to receive the free replacement product.
Importers › NameCVB Inc., Logan, Utah
Retailers › NameOnline at Amazon.com, Bed Bath & Beyond, Belk.com, Brookside, eBay, Home Depot, JC Penney, Lowes.com, Lucid, Macys, Menards, Overstock, QVC, Sears.com, Target.com, Malouf VIP, Wayfair and Walmart, and in stores nationwide from September 2019 through April 2024 for between $150 and $250.
Recall Date2024-09-19T00:00:00
DescriptionThis recall involves Lucid Platform Beds with an upholstered square tufted headboard in Twin, Full, Queen, King and Cal-King sizes. They were sold in beige, black, charcoal, cobalt, pearl, and stone colors. The recalled beds have wooden support beams and wooden support legs and a white federal law label with "Made For: CVB INC, 1525 W 2960 S, LOGAN, UT 84321" printed on it. The federal law label is located on the backside of the headboard.
Recall Number24372
Remedy Options › OptionReplace
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/lucid-square-tufted-platform-beds-recalled-due-fall-and-injury-hazards
Consumer ContactLucid toll-free at 888-910-0236 from 10 a.m. to 6 p.m. ET Monday through Thursday, or on Friday from 10 a.m. to 4 p.m. ET, by email at recall@lucidmattress.com, or online at https://lucidmattress.com/recall/upholsteredplatformbed/ or http://www.lucidmattress.com and click on "Recalls" at the bottom of the page.
Last Publish Date2024-09-19T00:00:00
Manufacturer Countries › CountryMalaysia

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought CVB Recalls LUCID Platform Beds with Upholstered Square Tufted Headboards Due to Fall and Injury Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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