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CPSCGeneral Alert

Custom Molded Products Recalls Valve Caps Sold With Hot Tubs/Swim Spas Due to Impact Hazard

Name: Custom Molded Products Recalls Valve Caps Sold With Hot Tubs/Swim Spas Due to Impact Hazard
Brand: Custom Molded Products, of Newnan, Ga.
SKU: CPSC-19161
Availability: Discontinued
Rating: 1.0 (1 reviews)

Veröffentlicht: 10. Juli 2019Rückruf-ID: 19161Kategorie: VerbraucherprodukteLand: Vereinigte Staaten

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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The valve cap on the hot tubs and swim spas can become loose, pop off and strike a bystander, posing an impact hazard.

Produktbeschreibung & Identifikation

This recall involves 2-inch diverter valve caps sold with certain Master Spas "Twilight Series," "H2X Swim Spa," and "MP Signature Deep Swim Spa" hot tubs/swim spas. The model names are printed on the control panel covers. The clear valve caps are included as a component part and are located under the diverter handle on the upper deck of the hot tub/spa above the water line.

Betroffene Produkte

Diverter valve caps sold with Master Spas hot tubs and swim spas

Additional Source Details

Field	Value
U R L	https://www.cpsc.gov/Recalls/2019/Custom-Molded-Products-Recalls-Valve-Caps-Sold-With-Hot-Tubs-Swim-Spas-Due-to-Impact-Hazard
Title	Custom Molded Products Recalls Valve Caps Sold With Hot Tubs/Swim Spas Due to Impact Hazard
Images › 1 › U R L	https://www.cpsc.gov/s3fs-public/1_30.png
Images › 1 › Caption	A Master Spas control panel cover showing the brand name “Twilight”
Images › 2 › U R L	https://www.cpsc.gov/s3fs-public/2_22.png
Images › 2 › Caption	A Master Spas control panel cover showing the brand name “H2X”
Images › 3 › U R L	https://www.cpsc.gov/s3fs-public/3_20.png
Images › 3 › Caption	A Master Spas control panel cover showing the name “MP Signature Deep Swim Spas”
Images › 4 › U R L	https://www.cpsc.gov/s3fs-public/4_13.png
Images › 4 › Caption	A Master Spas control panel cover showing the brand name “MP Signature Deep Swim Spas”
Images › 5 › U R L	https://www.cpsc.gov/s3fs-public/5_7.png
Images › 5 › Caption	A Master Spas control panel cover showing the brand name “H2X”
Images › 6 › U R L	https://www.cpsc.gov/s3fs-public/6_5.png
Images › 6 › Caption	Photo of the recalled valve cap location below diverter handle on a Master Spas spa
Hazards › Name	The valve cap on the hot tubs and swim spas can become loose, pop off and strike a bystander, posing an impact hazard.
Injuries › Name	The firm has received 112 reports of the valve caps popping off including four reports of consumers being struck by the cap. No injuries have been reported.
Products › Name	Diverter valve caps sold with Master Spas hot tubs and swim spas
Products › Number Of Units	About 16,000
Recall I D	8606
Remedies › Name	Consumers should immediately stop using the hot tubs and swim spas with the recalled valve cap and contact Custom Molded Products to arrange for a free replacement cap from their hot tub/swim spa manufacturer.
Retailers › Name	Master Spas hot tub/spa distributors from December 2017 through May 2019 for between about $5000 and $45,000 and about $2 for the valve caps.
Recall Date	2019-07-10T00:00:00
Description	This recall involves 2-inch diverter valve caps sold with certain Master Spas "Twilight Series," "H2X Swim Spa," and "MP Signature Deep Swim Spa" hot tubs/swim spas. The model names are printed on the control panel covers. The clear valve caps are included as a component part and are located under the diverter handle on the upper deck of the hot tub/spa above the water line.
Recall Number	19161
Manufacturers › Name	Custom Molded Products, of Newnan, Ga.
Remedy Options › Option	Repair
Consumer Contact	Custom Molded Products at 800-733-9060 from 8 a.m. to 5 p.m. ET daily or online at www.c-m-p.com and click on “Product Recall” at the bottom of the page for more information. Master Spas customers can enter their spa serial number on the Master Spas website at http://wsr.masterspasportal.com/divreplacement.asp to determine if their spa is covered by the recall and order replacement parts.
Last Publish Date	2019-07-10T00:00:00
Manufacturer Countries › Country	China

Consumer Action Protocol: What You Should Do Immediately

Safety Steps

1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Custom Molded Products Recalls Valve Caps Sold With Hot Tubs/Swim Spas Due to Impact Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

Rückrufendes UnternehmenCustom Molded Products, of Newnan, Ga.

Recall Hazard Severity

Caution (Class III)

Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Custom Molded Products, of Newnan, Ga. - Custom Molded Products Recalls Valve Caps Sold With Hot Tubs/Swim Spas Due to Impact Hazard

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https://therecallfile.com/de/recalls/custom-molded-products-recalls-valve-caps-sold-with-hot-tubs-swim-spas/CPSC-19161

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