CPSCGeneral Alert

Crate and Barrel Recalls Benches Due to Fall Hazard (Recall Alert)

Veröffentlicht: 14. Dezember 2017Rückruf-ID: 18706Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The benches can tip over while in use, posing a fall hazard.

Produktbeschreibung & Identifikation

This recall involves the Dakota wooden bench. The bench has two legs and was sold in two sizes: 51 inches wide by 18 inches tall and 71 inches wide and 18 inches tall.

Betroffene Produkte

Crate and Barrel Dakota benches

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2018/Crate-and-Barrel-Recalls-Benches-Due-to-Fall-Hazard-Recall-Alert
TitleCrate and Barrel Recalls Benches Due to Fall Hazard (Recall Alert)
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/596_1.jpeg
Images › 1 › Caption51 inch bench
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/596_2.jpeg
Images › 2 › Caption71 inch bench
Hazards › NameThe benches can tip over while in use, posing a fall hazard.
Injuries › NameCrate and Barrel has received seven reports of the benches tipping over, including four reports of injuries. The injuries involved broken toes, a broken foot, and a fingertip amputation.
Products › NameCrate and Barrel Dakota benches
Products › Number Of UnitsAbout 6,800 (in addition, 575 units were sold in Canada)
Recall I D7042
Remedies › NameConsumers should immediately stop using the recalled benches and contact Crate and Barrel for a free repair. The firm is notifying all known purchasers directly.
Importers › NameCrate and Barrel, of Northbrook, Ill.
Retailers › NameCrate and Barrel stores nationwide and online at www.crateandbarrel.com from September 2011 through November 2017 for about $600 for the 51-inch bench and about $800 for the 71-inch bench.
Recall Date2017-12-14T00:00:00
DescriptionThis recall involves the Dakota wooden bench. The bench has two legs and was sold in two sizes: 51 inches wide by 18 inches tall and 71 inches wide and 18 inches tall.
Recall Number18706
Remedy Options › OptionRepair
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/65374r-eng.php
Consumer ContactCrate and Barrel at 800-451-8217 between 7 a.m. and 9 p.m. CT every day or online at www.crateandbarrel.com and click on "Product Recall" for more information.
Last Publish Date2017-12-14T00:00:00
Manufacturer Countries › CountryPoland

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Crate and Barrel Recalls Benches Due to Fall Hazard (Recall Alert)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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