Cooktops Repaired by Tappan
USCooktops Repaired by Tappan
Recalling Firm: O'Keefe & Merritt, Tappan, Montgomery Ward
Grund für den Rückruf / Gefahr
TranslatedFire & Fire-Related Burn
Produktbeschreibung & Identifikation
TranslatedCooktops Repaired by Tappan NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE October 10, 1985 Release # 85-050 Tappan To Repair Cooktops WASHINGTON, D.C. -- In cooperation with the U.S. Consumer Product Safety Commission, the Tappan Company, Mansfield, Ohio, today announced a repair program to correct a possible fire hazard on certain gas surface cooktops produced between 1971 and 1982 under the Tappan, O'Keefe & Merritt and Montgomery Ward "Signature" brands. The program will include a notification to more than 7,000 independent Tappan service organizations nationwide and will also include consumer advertisements in Southern California and Neveda, where approximately 65,000 of the 113,000 units produced may be in use, particularly in mobile home applications. The problem involves an assembly supplied to Tappan by Robertshaw Controls Company of Richmond,.Virginia, in which metal clamps used to secure the top burner valves to the gas manifold may experience excessive corrosion and potential breakage. Should this occur, the gas valve can break away from the manifold, permitting, gas to escape and leading to the possibility of fire. Approximately 50 incidents of breakage, some of which involved gas leaks and fire, have been attributed to this situation. The ranges involved are all four-burner gas surface units. The Tappan/O'Keefe & Merritt model numbers are: Z-14-3622; 14-3621; Z-14-6311; 14-6311 and 14-3671. The Mongtomery Ward "Signature" models are: KTM-3966; KTM-3963 and KTM-3960. Only approximately 3,500 of the units involved were produced under the Mongtomery Ward "Signature" brand. Consumers who have one of these units should call Tappan at l-800-624-2209. In California call l-800-841-6243. To find the model number, lift the cooktop; the model number will be on a label at the left rear corner of the burner box (see attached drawing). Free inspection and repair will be made. Only built-in, four burner gas cooktops are involved. Other Tappan/O'Keefe & Merritt and Mongtomery Ward "Signature" ranges are not involved. Consumers may call the CPSC toll-free Hotline for information at 800-638-CPSC. The teletypewriter number for the hearing-impaired is (301) 595-7054.
Betroffene Produkte
TranslatedMongtomery Ward Signature gas surface cooktops; Tappan/O'Keefe & Merritt gas cooktops
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/1985/Tappan-To-Repair-Cooktops |
| Title | Cooktops Repaired by Tappan |
| Hazards › Name | Fire & Fire-Related Burn |
| Products › 1 › Name | Mongtomery Ward Signature gas surface cooktops |
| Products › 2 › Name | Tappan/O'Keefe & Merritt gas cooktops |
| Products › 2 › Type | Ovens/Stoves/Ranges/Microwaves |
| Products › 2 › Category I D | 2056 |
| Recall I D | 4520 |
| Recall Date | 1985-10-10T00:00:00 |
| Description | Cooktops Repaired by Tappan NEWS from CPSC U.S. Consumer Product Safety Commission Office of Information and Public Affairs Washington, DC 20207 FOR IMMEDIATE RELEASE October 10, 1985 Release # 85-050 Tappan To Repair Cooktops WASHINGTON, D.C. -- In cooperation with the U.S. Consumer Product Safety Commission, the Tappan Company, Mansfield, Ohio, today announced a repair program to correct a possible fire hazard on certain gas surface cooktops produced between 1971 and 1982 under the Tappan, O'Keefe & Merritt and Montgomery Ward "Signature" brands. The program will include a notification to more than 7,000 independent Tappan service organizations nationwide and will also include consumer advertisements in Southern California and Neveda, where approximately 65,000 of the 113,000 units produced may be in use, particularly in mobile home applications. The problem involves an assembly supplied to Tappan by Robertshaw Controls Company of Richmond,.Virginia, in which metal clamps used to secure the top burner valves to the gas manifold may experience excessive corrosion and potential breakage. Should this occur, the gas valve can break away from the manifold, permitting, gas to escape and leading to the possibility of fire. Approximately 50 incidents of breakage, some of which involved gas leaks and fire, have been attributed to this situation. The ranges involved are all four-burner gas surface units. The Tappan/O'Keefe & Merritt model numbers are: Z-14-3622; 14-3621; Z-14-6311; 14-6311 and 14-3671. The Mongtomery Ward "Signature" models are: KTM-3966; KTM-3963 and KTM-3960. Only approximately 3,500 of the units involved were produced under the Mongtomery Ward "Signature" brand. Consumers who have one of these units should call Tappan at l-800-624-2209. In California call l-800-841-6243. To find the model number, lift the cooktop; the model number will be on a label at the left rear corner of the burner box (see attached drawing). Free inspection and repair will be made. Only built-in, four burner gas cooktops are involved. Other Tappan/O'Keefe & Merritt and Mongtomery Ward "Signature" ranges are not involved. Consumers may call the CPSC toll-free Hotline for information at 800-638-CPSC. The teletypewriter number for the hearing-impaired is (301) 595-7054. |
| Recall Number | 85050 |
| Manufacturers › 1 › Name | O'Keefe & Merritt |
| Manufacturers › 2 › Name | Tappan |
| Manufacturers › 3 › Name | Montgomery Ward |
| Last Publish Date | 2014-12-31T00:00:00 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Cooktops Repaired by Tappan?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Rückrufendes UnternehmenO'Keefe & Merritt, Tappan, Montgomery Ward
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🚨 SAFETY ALERT: O'Keefe & Merritt, Tappan, Montgomery Ward - Cooktops Repaired by Tappan Check if your household is affected: https://therecallfile.com/de/recalls/cooktops-repaired-by-tappan/CPSC-85050
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