Compass Health Brands Recalls Carex Adult Portable Bed Rails After Three Deaths; Entrapment and Asphyxiation Hazards
USCompass Health Brands Recalls Carex Adult Portable Bed Rails After Three Deaths; Entrapment and Asphyxiation Hazards
Grund für den Rückruf / Gefahr
TranslatedWhen attached to an adult's bed, users can become entrapped within the bed rail or between the rail and the side of the mattress. This poses a serious entrapment hazard and risk of death by asphyxiation.
Produktbeschreibung & Identifikation
TranslatedCarex brand Bed Support Rails (model P566) and Carex brand Easy Up 2-in-1 Bed Rails (model P569) sold between 2012 and 2021. The name "Carex" and the model number are printed on a label on the bottom of the rails. The Bed Support Rail has white metal rails with black foam grip and measures about 35 inches high and 20 inches wide. The Easy Up 2-in-1 Bed Rail is comprised of a dark brown metal support rail with black foam grips and a dark brown metal bed rail. The support rail measures about 21 inches high and 17 inches wide and the bed rail measures about 20 inches high and 30 inches wide.
Betroffene Produkte
TranslatedCarex Brand Adult Portable Bed Rails
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2022/Compass-Health-Brands-Recalls-Carex-Adult-Portable-Bed-Rails-After-Three-Deaths-Entrapment-and-Asphyxiation-Hazards |
| Title | Compass Health Brands Recalls Carex Adult Portable Bed Rails After Three Deaths; Entrapment and Asphyxiation Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pic1_46.png |
| Images › 1 › Caption | Recalled Carex Bed Support Rail (P566) |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pic2_35.png |
| Images › 2 › Caption | Recalled Carex Easy Up 2-in-1 Bed Rail (P569) |
| Hazards › Name | When attached to an adult's bed, users can become entrapped within the bed rail or between the rail and the side of the mattress. This poses a serious entrapment hazard and risk of death by asphyxiation. |
| Injuries › Name | Compass has received three reports of entrapment deaths associated with the Bed Support Rail (model P566), between April 2014 and June 2020, involving an 85-year-old man at an assisted living facility in Ohio; an 84-year-old woman at home in California; and an 88-year-old woman at an assisted living facility in Washington. In each case, the bed rail was not securely attached to the bed entrapping the user. No entrapment reports involving the Easy Up 2-in-1 Bed Rail (model P569). |
| Products › Name | Carex Brand Adult Portable Bed Rails |
| Products › Number Of Units | About 104,900 and 110 units in Canada |
| Recall I D | 9196 |
| Remedies › Name | Consumers should immediately stop using the recalled bed rails and contact Compass Health Brands for a free repair kit for the Bed Support Rail or a refund for the Easy Up 2-in-1 Bed Rail. |
| Importers › Name | Compass Health Brands, of Middleburg Heights, Ohio |
| Retailers › Name | Medical supply stores nationwide and online at www.carex.com, www.amazon.com, and www.walmart.com. The bed rails were sold from November 2012 through December 2021 for between $22 and $80. |
| Recall Date | 2021-12-22T00:00:00 |
| Description | Carex brand Bed Support Rails (model P566) and Carex brand Easy Up 2-in-1 Bed Rails (model P569) sold between 2012 and 2021. The name "Carex" and the model number are printed on a label on the bottom of the rails. The Bed Support Rail has white metal rails with black foam grip and measures about 35 inches high and 20 inches wide. The Easy Up 2-in-1 Bed Rail is comprised of a dark brown metal support rail with black foam grips and a dark brown metal bed rail. The support rail measures about 21 inches high and 17 inches wide and the bed rail measures about 20 inches high and 30 inches wide. |
| Recall Number | 22040 |
| Remedy Options › Option | Refund |
| Consumer Contact | Compass Health Brands at (888) 571-2710 from 8 a.m. to 5 p.m. ET, Monday through Friday, or online at www.compasshealthbrands.com and click on "Recalls" at the bottom of the page for more information or at https://compasshealthbrands.com/product-recall |
| Last Publish Date | 2021-12-22T00:00:00 |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Compass Health Brands Recalls Carex Adult Portable Bed Rails After Three Deaths; Entrapment and Asphyxiation Hazards?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Compass Health Brands Recalls Carex Adult Portable Bed Rails After Three Deaths; Entrapment and Asphyxiation Hazards Check if your household is affected: https://therecallfile.com/de/recalls/compass-health-brands-recalls-carex-adult-portable-bed-rails-after-thr/CPSC-22040
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