Chrysler (FCA US, LLC) - Vehicle Fire When Parked
USChrysler (FCA US, LLC) - Vehicle Fire When Parked
Recalling Firm: Chrysler (FCA US, LLC)
Grund für den Rückruf / Gefahr
TranslatedA vehicle fire increases the risk of injury.
Produktbeschreibung & Identifikation
TranslatedChrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
Betroffene Produkte
TranslatedVehicle Fire When Parked
Additional Source Details
| Field | Value |
|---|---|
| Subject | Vehicle Fire When Parked |
| Nhtsa id | 24V538000 |
| Recall link › Url | https://www.nhtsa.gov/recalls?nhtsaId=24V538000 |
| Recall link › Description | Go to Recall |
| Recall type | Vehicle |
| Do not drive | No |
| Manufacturer | Chrysler (FCA US, LLC) |
| Defect summary | Chrysler (FCA US, LLC) is recalling certain 2019-2021 Pacifica Plug-In Hybrid Electric (PHEV) vehicles. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position. |
| Completion rate | 74.05 |
| Corrective action | Owners are advised not to charge their vehicles, and to park outside and away from structures, until they are repaired. Dealers will update the high voltage battery pack control module (BPCM) software. In addition, dealers will inspect and if necessary, replace the battery pack assembly. Repairs will be performed free of charge. Owner notification letters were mailed March 6, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is 72B. This recall is an expansion of NHTSA recall number 22V-077. |
| Consequence summary | A vehicle fire increases the risk of injury. |
| Mfr campaign number | 72B |
| Potentially affected | 3606 |
| Report received date | 2024-07-18T00:00:00.000 |
| Fire risk when parked | Yes |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsLocate your 17-digit VIN on the driver-side dash or door pillar. Check whether your specific vehicle has an open safety campaign before scheduling service.
If a "Do Not Drive" warning is present, park the vehicle safely outdoors away from structures and contact the manufacturer for complimentary towing.
Contact any authorized franchised dealership. By federal law, all recall inspections, replacement components, and labor must be provided 100% free of charge.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (NHTSA).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Chrysler (FCA US, LLC) - Vehicle Fire When Parked?
Check your 17-digit Vehicle Identification Number (VIN) to verify if your specific car is affected. If the notice includes a 'Do Not Drive' warning, park the vehicle safely and contact an authorized dealership for towing and complimentary repair.
Q2:Can I get a full refund or free repair for this recall?
Yes. Under federal and international motor vehicle safety laws, franchised dealerships are legally required to perform all recall inspections, replacement parts, and labor 100% free of charge.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (NHTSA). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Rückrufendes UnternehmenChrysler (FCA US, LLC)
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🚨 SAFETY ALERT: Chrysler (FCA US, LLC) - Chrysler (FCA US, LLC) - Vehicle Fire When Parked Check if your household is affected: https://therecallfile.com/de/recalls/chrysler-fca-us-llc-vehicle-fire-when-parked/NHTSA-24V538000
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