CPSCGeneral Alert

Charmast Power Banks Recalled Due to Fire and Burn Hazards; Sold by Charmast Exclusively on Amazon.com

Veröffentlicht: 19. Dezember 2024Rückruf-ID: 25072Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.

Produktbeschreibung & Identifikation

This recall involves Charmast power banks, model W1056. They were sold in black, blue, green, mint, pink and white colors. The brand name "Charmast" is printed on the front and "Model: W1056" is printed on the back. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled power bank in the trash. Do not deposit this recalled power bank in used battery recycling boxes found at various retail and home improvement stores.

Betroffene Produkte

Charmast power banks, model W1056

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2025/Charmast-Power-Banks-Recalled-Due-to-Fire-and-Burn-Hazards-Sold-by-Charmast-Exclusively-on-Amazon-com
TitleCharmast Power Banks Recalled Due to Fire and Burn Hazards; Sold by Charmast Exclusively on Amazon.com
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Charmast-1.png
Images › 1 › CaptionRecalled Charmast W1056 power banks (front view)
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Charmast-2.jpg
Images › 2 › CaptionRecalled Charmast W1056 power bank in black (back view)
Hazards › NameThe lithium-ion battery in the recalled power banks can overheat and ignite, posing fire and burn hazards to consumers.
Injuries › NameCharmast has received 44 reports of the recalled power banks expanding, igniting, melting, overheating or smoking, including four reports of consumers receiving burns or blisters.
Products › NameCharmast power banks, model W1056
Products › Number Of UnitsAbout 488,000
Recall I D10115
Remedies › NameConsumers should stop using the recalled power banks immediately and contact Charmast for instructions on how to receive a full refund. To receive a refund, consumers will be required to provide photographs of their model W1056 power bank, their names and dates of the photograph written in indelible (permanent) marker above the label, and the severed power cord. Consumers should dispose of the power banks in accordance with local and state regulations.
Retailers › NameOnline at Amazon.com from December 2018 through September 2024 for between $14 and $25.
Recall Date2024-12-19T00:00:00
DescriptionThis recall involves Charmast power banks, model W1056. They were sold in black, blue, green, mint, pink and white colors. The brand name "Charmast" is printed on the front and "Model: W1056" is printed on the back. Note: Recalled lithium-ion batteries should be disposed of in accordance with any local and state ordinances, following the procedures established by your municipal recycling center for damaged/defective/recalled lithium batteries, because these potentially hazardous batteries must be handled differently than other batteries. Do not throw this recalled power bank in the trash. Do not deposit this recalled power bank in used battery recycling boxes found at various retail and home improvement stores.
Distributors › NameShenzhen Charmast Technology Co. Ltd., of China
Recall Number25072
Remedy Options › OptionRefund
Consumer ContactCharmast collect at 929-636-0293 Monday through Friday, from 10 a.m. to 3 p.m. ET, by email at rcus@charmast.com, or online at https://www.charmast.com/pages/recall-info-page or www.charmast.com and click on "Recalls" at the top of the page for more information.
Last Publish Date2024-12-19T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Charmast Power Banks Recalled Due to Fire and Burn Hazards; Sold by Charmast Exclusively on Amazon.com?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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