Carrier® Recalls to Repair Commercial Rooftop HVAC Units Due to Fire Hazard (Recall Alert)
USCarrier® Recalls to Repair Commercial Rooftop HVAC Units Due to Fire Hazard (Recall Alert)
Recalling Firm: Carrier México, S.A. de C.V.
Grund für den Rückruf / Gefahr
TranslatedThe HVAC's humidimizer fan can fail to shut off when a connected smoke detector is tripped, posing a fire hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Carrier WeatherExpert 6-23 ton, 48/50 series, light commercial rooftop HVAC units intended for use in commercial and institutional buildings and that have a factory installed dehumidification feature. The model numbers are 48/50LC07-26 with an A in the 6th digit and a 0 (zero) in the 14th digit of the model number (e.g., 48LCTA24F2M5-0S1B3). Note that dashes should be counted as digits in the model number. The serial numbers are 1214P to 3317P. The model and serial number can be found on the unit rating plate located on the back of the unit.
Betroffene Produkte
TranslatedCarrier WeatherExpert commercial packaged rooftop HVAC units with humidimizer option
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2018/Carrier-Recalls-to-Repair-Commercial-Rooftop-HVAC-Units-Due-to-Fire-Hazard-Recall-Alert |
| Title | Carrier® Recalls to Repair Commercial Rooftop HVAC Units Due to Fire Hazard (Recall Alert) |
| Images › U R L | https://www.cpsc.gov/s3fs-public/742_1.jpeg |
| Images › Caption | 40/50 series LC rooftop HVAC unit |
| Hazards › Name | The HVAC's humidimizer fan can fail to shut off when a connected smoke detector is tripped, posing a fire hazard. |
| Injuries › Name | Carrier has received one report of a fan not shutting off during installation testing. No injuries have been reported. |
| Products › Name | Carrier WeatherExpert commercial packaged rooftop HVAC units with humidimizer option |
| Products › Number Of Units | About 530 |
| Recall I D | 8287 |
| Remedies › Name | Purchasers should immediately contact their Carrier dealer for a free repair, which consists of free replacement and installation of the electronic control board. The firm is contacting all known purchasers. |
| Importers › Name | Carrier Corporation, of Jupiter, Fla. |
| Retailers › Name | Carrier distributors nationwide from March 2014 to September 2017 for between $25,000 and $93,000. |
| Recall Date | 2018-03-19T00:00:00 |
| Description | This recall involves Carrier WeatherExpert 6-23 ton, 48/50 series, light commercial rooftop HVAC units intended for use in commercial and institutional buildings and that have a factory installed dehumidification feature. The model numbers are 48/50LC07-26 with an A in the 6th digit and a 0 (zero) in the 14th digit of the model number (e.g., 48LCTA24F2M5-0S1B3). Note that dashes should be counted as digits in the model number. The serial numbers are 1214P to 3317P. The model and serial number can be found on the unit rating plate located on the back of the unit. |
| Recall Number | 18731 |
| Manufacturers › Name | Carrier México, S.A. de C.V. |
| Remedy Options › Option | Repair |
| Consumer Contact | Carrier toll-free at 844-864-8748 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at www.carrier.com and click on “Product Safety Recall” to locate a local Carrier dealer for more information. |
| Last Publish Date | 2018-03-19T00:00:00 |
| Manufacturer Countries › Country | Mexico |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Carrier® Recalls to Repair Commercial Rooftop HVAC Units Due to Fire Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Rückrufendes UnternehmenCarrier México, S.A. de C.V.
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🚨 SAFETY ALERT: Carrier México, S.A. de C.V. - Carrier® Recalls to Repair Commercial Rooftop HVAC Units Due to Fire Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/de/recalls/carrier-recalls-to-repair-commercial-rooftop-hvac-units-due-to-fire-ha/CPSC-18731
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