CPSCGeneral Alert

Canon Recalls to Repair PowerShot SX50 HS Digital Cameras

Veröffentlicht: 6. März 2014Rückruf-ID: 14128Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

A chemical used in the rubber part of the viewfinders on the camera can cause skin or eye irritation or an allergic reaction to the user.

Produktbeschreibung & Identifikation

The PowerShot SX50 HS is a black compact digital camera. The words "PowerShot SX50 HS" are printed on the top of the camera. The affected cameras have serial numbers beginning with "69", "70" or "71" and have "1" as the sixth digit of the serial number. The serial number is on the side or bottom of the camera housing.

Betroffene Produkte

Canon PowerShot SX50 HS Digital Cameras

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2014/Canon-Recalls-to-Repair-PowerShot-SX50-HS-Digital-Cameras
TitleCanon Recalls to Repair PowerShot SX50 HS Digital Cameras
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2014.14128.PowerShot%2520SX50%2520HS_FrontLARGE.jpg
Images › 1 › CaptionCanon PowerShot SX50 HS Digital Camera
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2014.14128.CanonSideviewLARGE.jpg
Images › 2 › CaptionSide view of serial number plate on the Canon PowerShot SX50 HS Digital Camera
Hazards › NameA chemical used in the rubber part of the viewfinders on the camera can cause skin or eye irritation or an allergic reaction to the user.
Injuries › NameCanon has received one report of itching and two reports of eye redness and pain.
Products › NameCanon PowerShot SX50 HS Digital Cameras
Products › TypeCameras
Products › Category I D67675
Products › Number Of UnitsAbout 14,000
Recall I D1637
Remedies › NameConsumers should immediately stop using the recalled cameras and contact Canon to arrange a free repair.
Importers › NameCanon U.S.A. Inc., of Melville, New York
Retailers › NameCamera and mass merchandise retailers nationwide including OfficeMax, Sam's Club, Staples, Target and Walmart and on various websites including Amazon.com, Best Buy.com and BHPhotoVideo.com from October 2013 through January 2014 for about $430.
Recall Date2014-03-06T00:00:00
DescriptionThe PowerShot SX50 HS is a black compact digital camera. The words "PowerShot SX50 HS" are printed on the top of the camera. The affected cameras have serial numbers beginning with "69", "70" or "71" and have "1" as the sixth digit of the serial number. The serial number is on the side or bottom of the camera housing.
Recall Number14128
Manufacturers › 1 › NameMiyazaki Daishin Canon Inc., of Miyazaki, Japan
Manufacturers › 2 › NameNagasaki Canon Inc., of Nagasaki, Japan
Remedy Options › OptionRepair
Consumer ContactCanon Customer Support Center toll-free at (855) 226-3277 between 10 a.m. and 10 p.m. ET Monday through Friday or online at www.usa.canon.com and click on Recalled for Repair for more information.
Last Publish Date2015-01-08T00:00:00
Manufacturer Countries › CountryJapan

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Canon Recalls to Repair PowerShot SX50 HS Digital Cameras?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenMiyazaki Daishin Canon Inc., of Miyazaki, Japan, Nagasaki Canon Inc., of Nagasaki, Japan
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Miyazaki Daishin Canon Inc., of Miyazaki, Japan, Nagasaki Canon Inc., of Nagasaki, Japan - Canon Recalls to Repair PowerShot SX50 HS Digital Cameras

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https://therecallfile.com/de/recalls/canon-recalls-to-repair-powershot-sx50-hs-digital-cameras/CPSC-14128
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