CPSCGeneral Alert

Caframo Cabinet Heaters Recalled Due to Electrocution Hazard; Manufactured by Caframo Limited

Veröffentlicht: 19. September 2024Rückruf-ID: 24371Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The crimp holding a wire in place in the cabinet heater is not properly finished and can result in the wire detaching, posing an electrocution hazard.

Produktbeschreibung & Identifikation

This recall involves model 9421 Cabinet Heaters, primarily intended for keeping cabinets and parking ticket dispensers warm. The cabinet heater has a black painted steel enclosure and measures 5-3/4 inches wide by 9 inches long by 3-1/3 inches high. A serial plate, an on/off switch, and a label with "Model 9421" are located on the top of the heater, near the power cord.

Betroffene Produkte

Cabinet Heaters

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/Caframo-Cabinet-Heaters-Recalled-Due-to-Electrocution-Hazard-Manufactured-by-Caframo-Limited
TitleCaframo Cabinet Heaters Recalled Due to Electrocution Hazard; Manufactured by Caframo Limited
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Caframo1.png
Images › 1 › CaptionRecalled Caframo 9421 Cabinet Heater
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Caframo2.png
Images › 2 › CaptionTop view showing location of Product Model & Serial number
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Caframo3.png
Images › 3 › CaptionDetailed view showing serial number and model number locations
Hazards › NameThe crimp holding a wire in place in the cabinet heater is not properly finished and can result in the wire detaching, posing an electrocution hazard.
Injuries › NameNone reported
Products › NameCabinet Heaters
Products › Number Of UnitsAbout 2,140 (In addition, 200 units were sold in Canada)
Recall I D10055
Remedies › NameConsumers should immediately stop using the recalled cabinet heaters, unplug the unit, and contact Caframo Limited for instructions on how to receive a free repair or replacement unit. Caframo will provide a pre-paid shipping label for consumers to return the product to Caframo for repair. If the product cannot be repaired, Caframo will mail the consumer a replacement. Caframo is contacting all known purchasers directly.
Retailers › NameGraybar Electric Co., of St Louis, Missouri; Keystone Automotive Operations Inc., of Exeter, Pennsylvania; Hamilton Manufacturing Corp., of Holland, Ohio; and Controlled Access of the Midwest, of Pleasant Hill, Iowa, and online at comfortsolutions.caframobrands.com and Amazon.com from October 2023 through May 2024 for about $150.
Recall Date2024-09-19T00:00:00
DescriptionThis recall involves model 9421 Cabinet Heaters, primarily intended for keeping cabinets and parking ticket dispensers warm. The cabinet heater has a black painted steel enclosure and measures 5-3/4 inches wide by 9 inches long by 3-1/3 inches high. A serial plate, an on/off switch, and a label with "Model 9421" are located on the top of the heater, near the power cord.
Recall Number24371
Manufacturers › NameCaframo Limited, of Canada
Remedy Options › 1 › OptionRepair
Remedy Options › 2 › OptionReplace
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/caframo-cabinet-heater-recalled-due-potential-electric-shock-hazard
Consumer ContactCaframo Limited at 800-567-3556 from 8 a.m. to 4:30 p.m. ET Monday through Friday, email at contactus@caframo.com, or online at https://www.caframo.com/recall/ or www.caframo.com and click on "RECALL" at the top of the page for more information.
Last Publish Date2024-09-19T00:00:00
Manufacturer Countries › CountryCanada

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Caframo Cabinet Heaters Recalled Due to Electrocution Hazard; Manufactured by Caframo Limited?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenCaframo Limited, of Canada
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: Caframo Limited, of Canada - Caframo Cabinet Heaters Recalled Due to Electrocution Hazard; Manufactured by Caframo Limited

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https://therecallfile.com/de/recalls/caframo-cabinet-heaters-recalled-due-to-electrocution-hazard-manufactu/CPSC-24371
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