CPSCGeneral Alert

Brown Jordan Services Recalls Swivel Patio Chairs Due to Fall Hazard; Sold Exclusively at Home Depot

Veröffentlicht: 9. August 2016Rückruf-ID: 16240Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The base of the chair can break during normal use, posing a fall hazard.

Produktbeschreibung & Identifikation

This recall involves Hampton Bay Fall River swivel dining and lounge chairs. The chairs are made of steel with a round swivel base and arm rests. The chairs have a red or green cushion, or are prepared for a custom slipcover with white liner fabric covering the cushions. Chairs were sold in either sets of two or as part of patio sets, which included accompanying patio tables.

Betroffene Produkte

Swivel Dining and Lounge Chairs

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2016/Brown-Jordan-Services-Recalls-Swivel-Patio-Chairs
TitleBrown Jordan Services Recalls Swivel Patio Chairs Due to Fall Hazard; Sold Exclusively at Home Depot
Images › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16240.16240.jpg
Images › CaptionRecalled Patio Chairs
Hazards › NameThe base of the chair can break during normal use, posing a fall hazard.
Injuries › NameThe firm has received 410 reports of the swivel chairs breaking, including 16 reports of injuries, primarily bruises and abrasions resulting from falls.
Products › NameSwivel Dining and Lounge Chairs
Products › TypeChairs
Products › Category I D67768
Products › Number Of UnitsAbout 265,000 (in addition about 16,000 were sold in Canada)
Recall I D7824
Remedies › NameConsumers should immediately stop using the chairs and contact Brown Jordan Services for a free repair kit.
Importers › NameThe Home Depot, of Atlanta, Ga.
Retailers › NameHome Depot nationwide and online at homedepot.com from October 2012 through January 2015 for about $200 for a set of two chairs to $550 for a 7-piece patio set.
Recall Date2016-08-09T00:00:00
DescriptionThis recall involves Hampton Bay Fall River swivel dining and lounge chairs. The chairs are made of steel with a round swivel base and arm rests. The chairs have a red or green cushion, or are prepared for a custom slipcover with white liner fabric covering the cushions. Chairs were sold in either sets of two or as part of patio sets, which included accompanying patio tables.
Distributors › NameBrown Jordan Services, of St. Augustine, Fla.
Recall Number16240
Manufacturers › NameJiangSu Sunnyland Furniture Manufacturing Co. Ltd., of China
Remedy Options › OptionRepair
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/59652r-eng.php
Consumer ContactBrown Jordan Services toll-free at 855-899-2127 from 8 a.m. to 5 p.m. ET on Monday through Friday or online at www.bjsoutdoor.com can click on "Customer Care" and then "Recall Information" for more information.
Last Publish Date2016-08-09T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Brown Jordan Services Recalls Swivel Patio Chairs Due to Fall Hazard; Sold Exclusively at Home Depot?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenJiangSu Sunnyland Furniture Manufacturing Co. Ltd., of China
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: JiangSu Sunnyland Furniture Manufacturing Co. Ltd., of China - Brown Jordan Services Recalls Swivel Patio Chairs Due to Fall Hazard; Sold Exclusively at Home Depot

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https://therecallfile.com/de/recalls/brown-jordan-services-recalls-swivel-patio-chairs-due-to-fall-hazard-s/CPSC-16240
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