CPSCGeneral Alert

Brompton Bicycle Recalls Electric Folding Bicycles Due to Fall and Injury Hazards

Veröffentlicht: 21. April 2021Rückruf-ID: 21116Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

Due to a software malfunction, the electric system can continue to provide assistance to the motor, causing continued forward momentum, when the rider is not actively pedalling, posing fall and injury hazards.

Produktbeschreibung & Identifikation

This recall involves Brompton Electric Folding Bicycles. The bicycles have a three section folding frame, 16-inch wheels and were sold in black, white, Turkish green & bolt lacquer. The serial number is printed on a label on the frame of the bicycle. For a full list of the serial numbers included in the recall, visit https://us.brompton.com/recall.

Betroffene Produkte

Brompton Electric Folding Bicycles

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2021/Brompton-Bicycle-Recalls-Electric-Folding-Bicycles-Due-to-Fall-and-Injury-Hazards
TitleBrompton Bicycle Recalls Electric Folding Bicycles Due to Fall and Injury Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Picture1_102.png
Images › 1 › CaptionRecalled Brompton Electric Folding Bicycle
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Picture2_85.png
Images › 2 › CaptionRecalled Brompton Electric Folding Bicycle (partially folded)
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Picture3_56.png
Images › 3 › CaptionRecalled Brompton Electric Folding Bicycle (folded position)
Hazards › NameDue to a software malfunction, the electric system can continue to provide assistance to the motor, causing continued forward momentum, when the rider is not actively pedalling, posing fall and injury hazards.
Injuries › NameThe firm has received one report of a software issue that caused a bicycle to provide continued assistance when the rider had stopped pedalling. No injuries have been reported.
Products › NameBrompton Electric Folding Bicycles
Products › Number Of UnitsAbout 600
Recall I D9043
Remedies › NameConsumers should stop using the recalled bicycles immediately and contact the nearest authorized Brompton Electric dealer for a free software upgrade to Version 1-2-10-2.
Importers › NameBrompton Bicycle Inc., of Brooklyn, N.Y.
Retailers › NameThe Brompton Junction Store in New York and authorized Brompton Electric Dealers nationwide from June 2020 through March 2021 for between $3,500 and $3,800.
Recall Date2021-04-21T00:00:00
DescriptionThis recall involves Brompton Electric Folding Bicycles. The bicycles have a three section folding frame, 16-inch wheels and were sold in black, white, Turkish green & bolt lacquer. The serial number is printed on a label on the frame of the bicycle. For a full list of the serial numbers included in the recall, visit https://us.brompton.com/recall.
Recall Number21116
Remedy Options › OptionRepair
Consumer ContactBrompton Bicycle at 800-578-6785 from 10 a.m. to 5 p.m. ET Monday through Friday, email at Support@Brompton.com, online at https://us.brompton.com/recall or https://us.brompton.com/ and click Brompton Electric Recall Notice for more information.
Last Publish Date2021-04-21T00:00:00
Manufacturer Countries › CountryUnited Kingdom

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Brompton Bicycle Recalls Electric Folding Bicycles Due to Fall and Injury Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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