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Brauer Baby & Child Teething Gel (20g)

Veröffentlicht: 6. Dezember 2019Rückruf-ID: 80c0a51a-e60e-4723-9355-782ab1a889b8Kategorie: VerbraucherprodukteLand: Australien
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Mitteilung übersetzenTranslate notice text, hazard warnings, and descriptions into any supported language.

Grund für den Rückruf / Gefahr

The recall is due to microbial contamination ( Burkholderia spp ) contamination found through testing samples of this batch.

Produktbeschreibung & Identifikation

Reason / Defects: The recall is due to microbial contamination ( Burkholderia spp ) contamination found through testing samples of this batch. Hazards: Burkholderia may cause illness in babies and small children, healthy people and people with compromised immune systems. The initial symptoms of Burkholderia infection may be a low-grade fever, potentially progressing to much more serious conditions, including pneumonia and other lung disorders. What to do: Consumers who use Brauer Teething Gel should check the batch number on the packaging, if it is from batch 809057 immediately stop using the product and return it to the place of purchase or contact Brauer Customer Service to arrange product return and a refund. In infants who have been treated with the affected gel be alert to the potential signs of Burkholderia infection such as low-grade fever. Seek immediate medical advice if you suspect infection. To read the Safety Alert visit https://www.tga.gov.au/alert/brauer-teething-gel-20-g For further information, call Brauer Customer Service on 1300 308 108.

Betroffene Produkte

Brauer Baby & Child Teething Gel (20g) Natural Medicine used to reduce the discomfort caused by teething in babies 0-6 months+ Batch 809057 Expiry Date of September 2020 This product is exempt from ARTG registration

Additional Source Details

FieldValue
Guid › #text80c0a51a-e60e-4723-9355-782ab1a889b8
Guid › @ is Perma Linkfalse
Linkhttps://www.productsafety.gov.au/search-consumer-product-recalls/brauer-baby-child-teething-gel-20g
Pub DateFri, 06 Dec 2019 00:00:00 +0000
Extracted imagehttps://www.productsafety.gov.au/system/files/styles/large/private/Brauer%20Teething%20Gel%2020g%20tube.jpg?itok=hm551NI0

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Brauer Baby & Child Teething Gel (20g)?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • RisikostufePharmacy and medical products
  • DistributionAustralia
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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