Bose Recalls EdgeMax® and FreeSpace® Loudspeakers Due to Injury Hazard (Recall Alert)
USBose Recalls EdgeMax® and FreeSpace® Loudspeakers Due to Injury Hazard (Recall Alert)
Grund für den Rückruf / Gefahr
TranslatedThe loudspeaker's mounting components can break causing the speakers to dislodge and fall from its installed location, posing an injury hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves FreeSpace DS40F in-ceiling/flush-mount loudspeakers manufactured before August 13, 2018, and all FreeSpace and EdgeMax in-ceiling/flush-mount loudspeakers installed in commercial cooking environments. The loudspeakers were sold in black and white colors with "Bose" engraved on the front of them. Model numbers and the date of manufacturing can be found on the label on the back of the loudspeaker. These professional loudspeakers were sold by Bose through authorized Bose resellers to commercial purchasers, not at retail to consumers, although affected loudspeakers may have been installed in commercial spaces open to the public. These names and model numbers are included in the recall. PRODUCT NAME PHOTO RECALLED MODEL NUMBERS/ SKUs BOSE EdgeMax EM90/EM180 (In-ceiling/Flush-mount) 777189-0210 778844-0210 BOSE FreeSpace DS 16F 352419-0210 43053 43054 52123 29384 31945 40153 29383 40152 29685 35173 29385 31946 BOSE FreeSpace DS 16S/SE 40786 40785 52092 726793-0110 726793-0210 352416-0110 352416-0210 40783 52090 40784 52091 BOSE FreeSpace DS 40F 312278-0231 321278-0251 321278-0250 321278-025R 321278-0131 321278-0120 321278-0140 321278-0220 321278-0240 321278-024R 321278-0110 321278-0130 321278-013R 321278-0210 321278-0230 321278-023R BOSE FreeSpace DS 40SE 726792-0110 726792-0210 321279-0150 321279-0250 321279-0110 321279-011R 321279-0120 321279-0220 321279-0210 321279-021R 321279-0130 321279-0230 BOSE FreeSpace DS 100F 40804 40805 52095 352421-0210 BOSE FreeSpace DS 100SE 40806 52097 40807 52098 726790-0110 726790-0210 294955-0110 294955-0210 352422-0110 352422-011R 352422-0210 BOSE FreeSpace 3 Flush-Mount Satellites 31938 31939 29827 40150 32036 29387 40149 BOSE FreeSpace 3 Series II Acoustimass (bass) 29686 40148 29386 40147 32033 31937 31936
Betroffene Produkte
TranslatedProfessional use flush and surface mount loudspeakers
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2019/Bose-Recalls-EdgeMax-and-FreeSpace-Loudspeakers-Due-to-Injury-Hazard-Recall-Alert |
| Title | Bose Recalls EdgeMax® and FreeSpace® Loudspeakers Due to Injury Hazard (Recall Alert) |
| Images › U R L | https://www.cpsc.gov/s3fs-public/1_31.png |
| Hazards › Name | The loudspeaker's mounting components can break causing the speakers to dislodge and fall from its installed location, posing an injury hazard. |
| Injuries › Name | The firm has received nine reports in the U.S. of speakers dislodging or falling from their installed locations, including one report of minor injuries. |
| Products › Name | Professional use flush and surface mount loudspeakers |
| Products › Number Of Units | About 77,500 |
| Recall I D | 8610 |
| Remedies › Name | Stop using the recalled loudspeakers immediately and contact Bose for instructions on receiving a free replacement or free safety cables. Bose is contacting all known purchasers directly. |
| Importers › Name | Bose Corporation, of Framingham, Mass. |
| Retailers › Name | Authorized Bose distributors nationwide. EdgeMax models were sold between August 2017 and January 2019 for about $400. FreeSpace DS 16 models were sold between February 2002 and January 2019 for between $65 and $95. FreeSpace DS 40 models were sold between May 2010 and August 2018 for between $120 and $180. FreeSpace DS 100 models were sold between January 2006 and January 2019 for between $160 and $250. FreeSpace 3 models were sold between January 2002 and January 2019 for between $100 and $215. |
| Recall Date | 2019-07-10T00:00:00 |
| Description | This recall involves FreeSpace DS40F in-ceiling/flush-mount loudspeakers manufactured before August 13, 2018, and all FreeSpace and EdgeMax in-ceiling/flush-mount loudspeakers installed in commercial cooking environments. The loudspeakers were sold in black and white colors with "Bose" engraved on the front of them. Model numbers and the date of manufacturing can be found on the label on the back of the loudspeaker. These professional loudspeakers were sold by Bose through authorized Bose resellers to commercial purchasers, not at retail to consumers, although affected loudspeakers may have been installed in commercial spaces open to the public. These names and model numbers are included in the recall. PRODUCT NAME PHOTO RECALLED MODEL NUMBERS/ SKUs BOSE EdgeMax EM90/EM180 (In-ceiling/Flush-mount) 777189-0210 778844-0210 BOSE FreeSpace DS 16F 352419-0210 43053 43054 52123 29384 31945 40153 29383 40152 29685 35173 29385 31946 BOSE FreeSpace DS 16S/SE 40786 40785 52092 726793-0110 726793-0210 352416-0110 352416-0210 40783 52090 40784 52091 BOSE FreeSpace DS 40F 312278-0231 321278-0251 321278-0250 321278-025R 321278-0131 321278-0120 321278-0140 321278-0220 321278-0240 321278-024R 321278-0110 321278-0130 321278-013R 321278-0210 321278-0230 321278-023R BOSE FreeSpace DS 40SE 726792-0110 726792-0210 321279-0150 321279-0250 321279-0110 321279-011R 321279-0120 321279-0220 321279-0210 321279-021R 321279-0130 321279-0230 BOSE FreeSpace DS 100F 40804 40805 52095 352421-0210 BOSE FreeSpace DS 100SE 40806 52097 40807 52098 726790-0110 726790-0210 294955-0110 294955-0210 352422-0110 352422-011R 352422-0210 BOSE FreeSpace 3 Flush-Mount Satellites 31938 31939 29827 40150 32036 29387 40149 BOSE FreeSpace 3 Series II Acoustimass (bass) 29686 40148 29386 40147 32033 31937 31936 |
| Recall Number | 19760 |
| Remedy Options › 1 › Option | Replace |
| Remedy Options › 2 › Option | Repair |
| Consumer Contact | Bose at 800-576-1503 from 8 a.m. to 5 p.m. Eastern Monday through Friday, email at BMSSafety@bose.com or online at www.bose.com or www.pro.bose.com and click on www.BoseBMSsafety.com for more information. |
| Last Publish Date | 2019-07-10T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Bose Recalls EdgeMax® and FreeSpace® Loudspeakers Due to Injury Hazard (Recall Alert)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Bose Recalls EdgeMax® and FreeSpace® Loudspeakers Due to Injury Hazard (Recall Alert) Check if your household is affected: https://therecallfile.com/de/recalls/bose-recalls-edgemax-and-freespace-loudspeakers-due-to-injury-hazard-r/CPSC-19760
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