CPSCGeneral Alert

Black Diamond Recalls Climbing Ascenders Due to Fall Hazard

Veröffentlicht: 19. Mai 2016Rückruf-ID: 16164Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The Index Ascenders' rivet holding the toothed cam can release, allowing the Ascender to slide on the rope or become detached from the rope, posing a risk of injury or death to climbers from a fall.

Produktbeschreibung & Identifikation

This recall involves Black Diamond brand Index Ascenders (left and right versions) used as rope clamps for rock climbing and mountaineering. The metal ascenders are orange, with a black and gray grip or silver with a black and gray grip. Index Ascenders with a manufacturing code from 4356 to 6015 are included in the recall. The manufacturing code is located on the frame of the ascenders. "Black Diamond" is imprinted on both sides of the handle.

Betroffene Produkte

Black Diamond Index Ascenders for climbing

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2016/Black-Diamond-Recalls-Climbing-Ascenders
TitleBlack Diamond Recalls Climbing Ascenders Due to Fall Hazard
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16164.16164a.jpg
Images › 1 › CaptionBlack Diamond Index Ascenders (left and right)
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16164.16164b.jpg
Images › 2 › CaptionLocation of manufacturing code on Index Ascenders
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Recall.2016.16164.16164c.jpg
Images › 3 › CaptionIndex Ascender with correct rivet (left) and unformed rivet (right)
Hazards › NameThe Index Ascenders' rivet holding the toothed cam can release, allowing the Ascender to slide on the rope or become detached from the rope, posing a risk of injury or death to climbers from a fall.
Injuries › NameNone reported
Products › NameBlack Diamond Index Ascenders for climbing
Products › TypeMountain Climbing
Products › Category I D68308
Products › Number Of UnitsAbout 2,800 (in addition, 300 were sold in Canada)
Recall I D6737
Remedies › NameConsumers should immediately stop using the recalled ascenders and contact Black Diamond for instructions on inspecting and returning the product for a free replacement. Instructions for inspection are also available at https://warranty.bdel.com/IndexRecall/Landing. Only those ascenders having an unformed rivet need to be returned for replacement.
Importers › NameBlack Diamond Equipment Ltd., of Salt Lake City, Utah
Retailers › NameEastern Mountain Sports, Moosejaw Mountaineering, Outdoors Inc., REI, Sport Chalet, and other specialty outdoor stores nationwide and online at Backcountry.com and BlackDiamond.com and for about $80.
Recall Date2016-05-19T00:00:00
DescriptionThis recall involves Black Diamond brand Index Ascenders (left and right versions) used as rope clamps for rock climbing and mountaineering. The metal ascenders are orange, with a black and gray grip or silver with a black and gray grip. Index Ascenders with a manufacturing code from 4356 to 6015 are included in the recall. The manufacturing code is located on the frame of the ascenders. "Black Diamond" is imprinted on both sides of the handle.
Distributors › NameBlack Diamond Equipment Ltd., of Salt Lake City, Utah
Recall Number16164
Remedy Options › OptionReplace
Inconjunctions › U R Lhttp://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2016/58480r-eng.php
Consumer ContactBlack Diamond at 800-775-5552 from 8 a.m. to 5 p.m. MT Monday through Friday, email at recall@bdel.com or online a http://blackdiamondequipment.com and click on "SAFETY NOTICES: Recall for Inspection" for more information.
Last Publish Date2016-05-24T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Black Diamond Recalls Climbing Ascenders Due to Fall Hazard?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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