Black & Decker Recalls CRAFTSMAN V20 Cordless Tillers/Cultivators Due to Laceration Hazard
USBlack & Decker Recalls CRAFTSMAN V20 Cordless Tillers/Cultivators Due to Laceration Hazard
Grund für den Rückruf / Gefahr
TranslatedThe assembly instructions can cause consumers to incorrectly attach the bottom portion of the tiller/cultivator upside down, causing the tines to rotate toward the user, posing a laceration hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves CRAFTSMAN Model CMCTL320B V20 Cordless Tillers/Cultivators. The model number is located on the underside of the upper handle. "CRAFTSMAN" is located on the handle and the bottom portion. The tillers/cultivators are red and black. Only products with UPC number 885911843430 on the side of the product packaging are included in this recall.
Betroffene Produkte
TranslatedCRAFTSMAN® V20 Cordless Tillers/Cultivators
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2024/Black-Decker-Recalls-CRAFTSMAN-V20-Cordless-Tillers-Cultivators-Due-to-Laceration-Hazard |
| Title | Black & Decker Recalls CRAFTSMAN V20 Cordless Tillers/Cultivators Due to Laceration Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/styles/recall_product/public/1A.png |
| Images › 1 › Caption | Recalled CRAFTSMAN Model CMCTL320B V20 Cordless Tiller/Cultivator |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/1B.png |
| Images › 2 › Caption | Recalled CRAFTSMAN Model CMCTL320B V20 Cordless Tiller/Cultivator |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/1C.png |
| Images › 3 › Caption | Model Number on the underside of upper handle |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/1D.png |
| Images › 4 › Caption | UPC Code on product packaging |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/1E.png |
| Images › 5 › Caption | UPC Code |
| Hazards › Name | The assembly instructions can cause consumers to incorrectly attach the bottom portion of the tiller/cultivator upside down, causing the tines to rotate toward the user, posing a laceration hazard. |
| Injuries › Name | The firm has received one report of incorrect attachment of the bottom portion of the unit. No injuries have been reported. |
| Products › Name | CRAFTSMAN® V20 Cordless Tillers/Cultivators |
| Products › Number Of Units | About 44,400 |
| Recall I D | 9961 |
| Remedies › Name | Consumers should immediately stop using the recalled tillers/cultivators and contact CRAFTSMAN for new assembly instructions illustrating how to properly attach the bottom portion of the tillers/cultivators. The updated assembly instructions are also available on CRAFTSMAN's website at https://www.craftsman.com/pages/safety-notices-and-recalls-cmctl320b. CRAFTSMAN and sellers of the recalled tillers/cultivators are sending updated assembly instructions to known purchasers. |
| Importers › Name | Black & Decker (U.S.) Inc., of Towson, Maryland |
| Retailers › Name | Lowe's, Ace Hardware, Blain's Farm & Fleet stores nationwide, certain Army & Air Force Exchanges, and online at Amazon.com from October 2022 through April 2024 for between $129 and $179. |
| Recall Date | 2024-05-30T00:00:00 |
| Description | This recall involves CRAFTSMAN Model CMCTL320B V20 Cordless Tillers/Cultivators. The model number is located on the underside of the upper handle. "CRAFTSMAN" is located on the handle and the bottom portion. The tillers/cultivators are red and black. Only products with UPC number 885911843430 on the side of the product packaging are included in this recall. |
| Product U P Cs › U P C | 885911843430 |
| Recall Number | 24249 |
| Remedy Options › Option | New Instructions |
| Consumer Contact | CRAFTSMAN toll-free at 855-237-6848 from 8 a.m. to 6 p.m. ET Monday through Friday, email CRAFTSMAN at recall@sbdinc.com to obtain a copy of the updated assembly instructions, or view/download the updated assembly instructions online at https://www.craftsman.com/pages/safety-notices-and-recalls-cmctl320b or at www.craftsman.com and click on "Safety Notices and Recalls" for more information. |
| Last Publish Date | 2024-05-30T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Black & Decker Recalls CRAFTSMAN V20 Cordless Tillers/Cultivators Due to Laceration Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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