Bestway, Intex, and Polygroup Recall Certain Above-Ground Pools 48 Inches and Taller Due to Drowning Hazard; Nine Deaths Reported; Five Million Pools Sold Since 2002
USBestway, Intex, and Polygroup Recall Certain Above-Ground Pools 48 Inches and Taller Due to Drowning Hazard; Nine Deaths Reported; Five Million Pools Sold Since 2002
Grund für den Rückruf / Gefahr
TranslatedThe compression strap that surrounds the outside of the pool legs may create a foothold, allowing a child access to the pool, posing a drowning risk.
Produktbeschreibung & Identifikation
TranslatedThe pool brand names and model numbers are printed on the pool liner on the outside of the pool. Pool models of 48 inches and taller that are included in this recall are listed below: Bestway and Coleman Models Sold 2008 to 2024 Power Steel Steel Pro Coleman Power Steel Intex Models Sold 2002 to 2012 Metal Frame Pools Ultra Frame Pools Intex Models (Sold only at Intexcorp.com and Walmart, 2024 to 2025) (266 pools) Prism Frame Pool Ultra XTR Frame Pool Polygroup Models Sold 2006 to 2025 Summer Waves (2015-2025) Summer Escapes (2006-2015) Funsicle (2023-2025) Sand n Sun (2008-2011) Blue Wave (2014-2025)
Betroffene Produkte
Translated48-inch and taller above-ground pools with compression straps running on the outside and over the vertical support legs
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2025/Bestway-Intex-and-Polygroup-Recall-Certain-Above-Ground-Pools-48-Inches-and-Taller-Due-to-Drowning-Hazard-Nine-Deaths-Reported-Five-Million-Pools-Sold-Since-2002 |
| Title | Bestway, Intex, and Polygroup Recall Certain Above-Ground Pools 48 Inches and Taller Due to Drowning Hazard; Nine Deaths Reported; Five Million Pools Sold Since 2002 |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/pool-1.png |
| Images › 1 › Caption | Example of child using the compression strap to stand on above-ground pool, illustrating the hazard involved |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/pool-2.png |
| Images › 2 › Caption | Examples of recalled above-ground pools with arrows showing the compression strap running externally on the outside and over the vertical support legs |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/pool-3.png |
| Images › 3 › Caption | Examples of Strap Configurations for Recalled Above-Ground Pools 48-Inches and Taller |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/pool-4.png |
| Images › 4 › Caption | Examples of Strap Configurations Running Behind the Pole for Above-Ground Pools 48-Inches and Taller that are Not Recalled |
| Hazards › Name | The compression strap that surrounds the outside of the pool legs may create a foothold, allowing a child access to the pool, posing a drowning risk. |
| Injuries › Name | CPSC believes that nine children between the ages of 22 months and 3 years old have drowned, after gaining access to the pools via the footholds. The incidents occurred in California, Texas, Florida, Michigan, Wisconsin and Missouri between 2007 and 2022. CPSC is also aware of three other incidents in 2011 and 2012 where children who gained access to the recalled pools were reported to have previously used the compression strap to gain entry to the pool. |
| Products › Name | 48-inch and taller above-ground pools with compression straps running on the outside and over the vertical support legs |
| Products › Number Of Units | About 5 million (In addition, approximately 266,000 were sold in Canada) |
| Recall I D | 10350 |
| Remedies › Name | Consumers should contact Bestway, Intex or Polygroup to request a repair kit. In the interim consumers should ensure that children cannot access the pool unattended or, alternatively, drain the pool until the repair can be installed. |
| Retailers › Name | The recalled above-ground pools have been sold since 2002 at stores nationwide, including Walmart, Target, Sears, Lowe's, Kmart, Toys "R" Us, Sam's Club, The Home Depot, Big Lots, Costco and BJ's (among others), as well as online at Amazon.com, Wayfair.com and Bestway USA, Intex, Funsicle and Summer Waves websites. |
| Recall Date | 2025-07-21T00:00:00 |
| Description | The pool brand names and model numbers are printed on the pool liner on the outside of the pool. Pool models of 48 inches and taller that are included in this recall are listed below: Bestway and Coleman Models Sold 2008 to 2024 Power Steel Steel Pro Coleman Power Steel Intex Models Sold 2002 to 2012 Metal Frame Pools Ultra Frame Pools Intex Models (Sold only at Intexcorp.com and Walmart, 2024 to 2025) (266 pools) Prism Frame Pool Ultra XTR Frame Pool Polygroup Models Sold 2006 to 2025 Summer Waves (2015-2025) Summer Escapes (2006-2015) Funsicle (2023-2025) Sand n Sun (2008-2011) Blue Wave (2014-2025) |
| Distributors › 1 › Name | Bestway (Hong Kong) International Ltd. |
| Distributors › 2 › Name | Intex Recreation Corp. (Long Beach, California) |
| Distributors › 3 › Name | Polygroup North America Inc. (El Paso, Texas) |
| Recall Number | 25393 |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/select-bestway-intex-and-polygroup-above-ground-pools-48-inches-and-taller-recalled |
| Consumer Contact | Bestway toll free at 844-593-4003 from 8 a.m. to 5 p.m. ET Monday through Friday, or online at https://BWrecallsupport.expertinquiry.com or email at BWrecallsupport5516@sedgwick.com for more information. Intex toll-free at 800-549-8829 from 8:30 a.m. to 5 p.m. PTMonday through Friday, or online at www.Intexcorp.com/recall or email recallhelp@intexcorp.com for more information. Polygroup toll-free at 888-621-4137 from 5 a.m. to 11 p.m. MT Monday through Friday or online at https://polygrouprecall.com or email at poolrecall@polygroup.com for more information. |
| Last Publish Date | 2025-07-24T00:00:00 |
| Manufacturer Countries › Country | China |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Bestway, Intex, and Polygroup Recall Certain Above-Ground Pools 48 Inches and Taller Due to Drowning Hazard; Nine Dea...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Bestway, Intex, and Polygroup Recall Certain Above-Ground Pools 48 Inches and Taller Due to Drowning Hazard; Nine Deaths Reported; Five Million Pools Sold Since 2002 Check if your household is affected: https://therecallfile.com/de/recalls/bestway-intex-and-polygroup-recall-certain-above-ground-pools-48-inche/CPSC-25393
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