Atrium Recalls SafeHarbor Windows Due to Impact Injury Hazard
USAtrium Recalls SafeHarbor Windows Due to Impact Injury Hazard
Recalling Firm: Atrium Windows and Doors Inc., of Welcome, N.C.
Grund für den Rückruf / Gefahr
TranslatedThe glass can separate from the frame during hurricane conditions, posing an impact injury hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves SafeHarbor Series 65 and 265 vinyl impact windows that are custom manufactured and installed by contractors to meet building specifications and vary in size and shape. The windows are installed with a removable label with the "SafeHarbor" brand name on it.
Betroffene Produkte
TranslatedSafeHarbor vinyl impact windows
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2017/Atrium-Recalls-SafeHarbor-Windows |
| Title | Atrium Recalls SafeHarbor Windows Due to Impact Injury Hazard |
| Images › U R L | https://www.cpsc.gov/s3fs-public/window1.jpg |
| Images › Caption | SafeHarbor Series 65 vinyl impact window |
| Hazards › Name | The glass can separate from the frame during hurricane conditions, posing an impact injury hazard. |
| Injuries › Name | None reported |
| Products › Name | SafeHarbor vinyl impact windows |
| Products › Number Of Units | About 580 |
| Recall I D | 7922 |
| Remedies › Name | Consumers should avoid areas with the recalled windows during hurricane conditions and contact Atrium to schedule a free repair. |
| Retailers › Name | ABC Supply, Absolute Installation, Builder's First Source, Gulf Coast Lumber, Jupiter Industries, Lansing, Lowe's, and Lumberman's stores nationwide from March 2016 through September 2016 for between $350 and $750. |
| Recall Date | 2016-12-06T00:00:00 |
| Description | This recall involves SafeHarbor Series 65 and 265 vinyl impact windows that are custom manufactured and installed by contractors to meet building specifications and vary in size and shape. The windows are installed with a removable label with the "SafeHarbor" brand name on it. |
| Recall Number | 17044 |
| Manufacturers › Name | Atrium Windows and Doors Inc., of Welcome, N.C. |
| Remedy Options › Option | Repair |
| Consumer Contact | Atrium at 800-377-6524 from 8 a.m. and 5 p.m. ET Monday through Friday, email at 65impactproducts@atriumwindows.com or online at www.atriumwindows.com and click on "Safety Alert" for more information. |
| Last Publish Date | 2016-12-06T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Atrium Recalls SafeHarbor Windows Due to Impact Injury Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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- Rückrufendes UnternehmenAtrium Windows and Doors Inc., of Welcome, N.C.
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🚨 SAFETY ALERT: Atrium Windows and Doors Inc., of Welcome, N.C. - Atrium Recalls SafeHarbor Windows Due to Impact Injury Hazard Check if your household is affected: https://therecallfile.com/de/recalls/atrium-recalls-safeharbor-windows-due-to-impact-injury-hazard/CPSC-17044
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