CPSCGeneral Alert

Atomi Recalls Smart Heaters Due to Fire and Burn Hazards

Veröffentlicht: 11. Juli 2024Rückruf-ID: 24298Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The recalled smart heaters can turn on without user input, posing fire and burn hazards.

Produktbeschreibung & Identifikation

This recall involves Atomi Smart Heaters, tower models AT1323, AT1481, AT1520 and AT1632; tabletop models AT1482 and AT1521; and wall heater model AT1635. These portable electric heaters were sold in black, silver or white color, depending on the model. The tower heater models measure about 26-28 inches tall and 8-11 inches wide. The tabletop heater models measure about 18 inches tall and eight inches wide. The wall heater models measure about 17 inches tall and 23 inches wide. The model number can be found on a product identification sticker on the bottom of the unit. Product Name Model Number Atomi Smart Tower Heater AT1323 Atomi Smart Tower Heater AT1481 Atomi Smart Tower Heater AT1520 Atomi Smart Tabletop Heater AT1482 Atomi Smart Tabletop Heater AT1521 Atomi Smart Tower Heater AT1632 Atomi Smart Wall Heater AT1635

Betroffene Produkte

Atomi Smart Heaters

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2024/Atomi-Recalls-Smart-Heaters-Due-to-Fire-and-Burn-Hazards
TitleAtomi Recalls Smart Heaters Due to Fire and Burn Hazards
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/Atomi-heater-AT1323.png
Images › 1 › CaptionRecalled Atomi Smart Tower Heater model AT1323
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/Atomi-heater-AT1481-AT1520.png
Images › 2 › CaptionRecalled Atomi Smart Tower Heater models AT1481 and AT1520
Images › 3 › U R Lhttps://www.cpsc.gov/s3fs-public/Atomi-heater-AT1482-AT1521.png
Images › 3 › CaptionRecalled Atomi Smart Tabletop Heater models AT1482 and AT152
Images › 4 › U R Lhttps://www.cpsc.gov/s3fs-public/Atomi-heater-AT1632.png
Images › 4 › CaptionRecalled Atomi Smart Tower Heater model AT1632
Images › 5 › U R Lhttps://www.cpsc.gov/s3fs-public/Atomi-wall-heater-AT1635.png
Images › 5 › CaptionRecalled Atomi Smart Wall Heater model AT1635
Hazards › NameThe recalled smart heaters can turn on without user input, posing fire and burn hazards.
Injuries › NameThe firm has received one report of the heater turning on without user input. No injuries have been reported.
Products › NameAtomi Smart Heaters
Products › Number Of UnitsAbout 99,400 (In addition, about 10,700 were sold in Canada)
Recall I D9999
Remedies › NameConsumers should immediately stop using the recalled heaters, unplug the units, and follow the instructions online at www.atomiheaterrecall.com to receive a full refund. Consumers will be asked to cut the unplugged unit's power cord and upload a photograph of the cut cord, as well as a photograph of the manufacturer's label on the underside of their units during the registration process.
Importers › NameAtomi Smart, of New York
Retailers › NameAmazon, Ace Hardware, Atomiusa.com, Best Buy, BJ?s Wholesale Club, Costco, Hammacher Schlemmer, Home Depot, Lowes.com, Menards, Sam's Club and Walmart stores nationwide from October 2019 through April 2024 for between $80 and $150, depending on the model.
Recall Date2024-07-11T00:00:00
DescriptionThis recall involves Atomi Smart Heaters, tower models AT1323, AT1481, AT1520 and AT1632; tabletop models AT1482 and AT1521; and wall heater model AT1635. These portable electric heaters were sold in black, silver or white color, depending on the model. The tower heater models measure about 26-28 inches tall and 8-11 inches wide. The tabletop heater models measure about 18 inches tall and eight inches wide. The wall heater models measure about 17 inches tall and 23 inches wide. The model number can be found on a product identification sticker on the bottom of the unit. Product Name Model Number Atomi Smart Tower Heater AT1323 Atomi Smart Tower Heater AT1481 Atomi Smart Tower Heater AT1520 Atomi Smart Tabletop Heater AT1482 Atomi Smart Tabletop Heater AT1521 Atomi Smart Tower Heater AT1632 Atomi Smart Wall Heater AT1635
Recall Number24298
Remedy Options › OptionRefund
Inconjunctions › U R Lhttps://recalls-rappels.canada.ca/en/alert-recall/atomi-smart-heaters-recalled-due-fire-hazard
Consumer ContactAtomi toll-free at 888-770-7140 from 7:30 a.m. to 5 p.m. CT Monday through Friday, or online at www.atomiheaterrecall.com or www.atomismart.com and click on "Recalls" at the bottom of the page for more information.
Last Publish Date2024-07-11T00:00:00
Manufacturer Countries › CountryChina

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought Atomi Recalls Smart Heaters Due to Fire and Burn Hazards?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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