Arc'teryx Recalls Ski Mountaineering Boots Due to Fall Hazard
USArc'teryx Recalls Ski Mountaineering Boots Due to Fall Hazard
Grund für den Rückruf / Gefahr
TranslatedThe axis pin located at the rear of the boot can dislodge, resulting in damage to the boot and posing a fall hazard.
Produktbeschreibung & Identifikation
TranslatedThis recall involves Arc'teryx Procline ski mountaineering boots sold in the following models: Procline carbon support boot, Procline carbon lite boot. The boots were sold in one color, cayenne (orange)/black and in men's sizes 7½ to 14 and women's sizes 6 to 10½ (MONDO sizes 23-30.5). "Arc'teryx" is located on the front of the boot. Men's Procline support boot, and Men's Procline lite boot. The boots were sold in one color, gray/black and in sizes 7½ to 14 (MONDO sizes 25-30.5). "Arc'teryx" is located on the front of the boot. Women's Procline lite boot, and Women's Procline support boot. The boots were sold in one color, euphoria (yellow)/black and in sizes 6 to 10½ (MONDO sizes 23 - 27.5). "Arc'teryx" is located on the front of the boot. Only the foregoing models of boots that do not have a colored dot on the inside of the spoiler (the upper portion of the rear of the boot) are included in the recall.
Betroffene Produkte
TranslatedArc'teryx Procline boots
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2017/Arcteryx-Recalls-Ski-Mountaineering-Boots |
| Title | Arc'teryx Recalls Ski Mountaineering Boots Due to Fall Hazard |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/20379-Procline-Carbon-Support-Boot-M-Cayenne-F16.jpg |
| Images › 1 › Caption | Procline Carbon Support Ski Mountaineering Boot |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/20378-Procline-Carbon-Lite-Boot-M-Cayenne-F16.jpg |
| Images › 2 › Caption | Procline Carbon Lite Ski Mountaineering Boot |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/20380-Procline-Lite-Boot-M-Graphite-F16.jpg |
| Images › 3 › Caption | Procline Support Ski Mountaineering Boot Men’s |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/20381-Procline-Support-Boot-M-Graphite-F16.jpg |
| Images › 4 › Caption | Procline Lite Ski Mountaineering Boot Men’s |
| Images › 5 › U R L | https://www.cpsc.gov/s3fs-public/20382-Procline-Lite-Boot-W-Euphoria-F16.jpg |
| Images › 5 › Caption | Procline Lite Ski Mountaineering Boot Women’s |
| Images › 6 › U R L | https://www.cpsc.gov/s3fs-public/20383-Procline-Support-Boot-W-Euphoria-F16.jpg |
| Images › 6 › Caption | Procline Support Ski Mountaineering Boot Women’s |
| Hazards › Name | The axis pin located at the rear of the boot can dislodge, resulting in damage to the boot and posing a fall hazard. |
| Injuries › Name | The firm has received 18 reports of the axis pin dislodging. No injuries have been reported. |
| Products › Name | Arc'teryx Procline boots |
| Products › Number Of Units | About 3,900 (in addition, about 500 were sold in Canada) |
| Recall I D | 8125 |
| Remedies › Name | Consumers should immediately stop using the recalled boots and return them to an authorized Arc'teryx dealer for a free repair. |
| Importers › Name | Arc'teryx Equipment, a division of Amer Sports Canada Inc., of Vancouver, BC, Canada |
| Retailers › Name | Ski and outdoor specialty stores such as Moosejaw and REI nationwide and online at Arcteryx.com and retailer websites such as Moosejaw.com and REI.com from April 2016 through March 2017 for between $750 and $1,000. |
| Recall Date | 2017-08-24T00:00:00 |
| Description | This recall involves Arc'teryx Procline ski mountaineering boots sold in the following models: Procline carbon support boot, Procline carbon lite boot. The boots were sold in one color, cayenne (orange)/black and in men's sizes 7½ to 14 and women's sizes 6 to 10½ (MONDO sizes 23-30.5). "Arc'teryx" is located on the front of the boot. Men's Procline support boot, and Men's Procline lite boot. The boots were sold in one color, gray/black and in sizes 7½ to 14 (MONDO sizes 25-30.5). "Arc'teryx" is located on the front of the boot. Women's Procline lite boot, and Women's Procline support boot. The boots were sold in one color, euphoria (yellow)/black and in sizes 6 to 10½ (MONDO sizes 23 - 27.5). "Arc'teryx" is located on the front of the boot. Only the foregoing models of boots that do not have a colored dot on the inside of the spoiler (the upper portion of the rear of the boot) are included in the recall. |
| Distributors › Name | Arc'teryx Equipment, a division of Amer Sports Canada Inc., of Vancouver, BC, Canada |
| Recall Number | 17210 |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | http://healthycanadians.gc.ca/recall-alert-rappel-avis/hc-sc/2017/64280r-eng.php |
| Consumer Contact | Arc'teryx Equipment toll-free at 866-458-2473 from 8 a.m. to 5 p.m. PT Monday through Friday, email productrecall@arcteryx.com or online at Arcteryx.com and click on the recall banner located at the top of the page for more information. |
| Last Publish Date | 2017-08-24T00:00:00 |
| Manufacturer Countries › Country | Romania |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Arc'teryx Recalls Ski Mountaineering Boots Due to Fall Hazard?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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