Anker Power Bank Model: A1257, A1647, A1681, A1689 (updated)
Anker Power Bank Model: A1257, A1647, A1681, A1689 (updated)
Grund für den Rückruf / Gefahr
TranslatedThe power bank may overheat and catch fire.
Produktbeschreibung & Identifikation
TranslatedReason / Defects: The power bank may overheat and catch fire. Hazards: Risk of serious burn injuries and/or property damage if the power bank overheats and catches fire. Incidents have occurred overseas, resulting in property damage and injuries. What to do: Stop using the affected power banks immediately. Check your power bank’s serial number on Anker’s website to determine if the device is affected. Register your details for a replacement power bank on Anker’s website . Dispose of affected Power Banks in accordance with local requirements . Confirmation of disposal will be sought prior to processing a replacement. Anker will also provide instructions for consumers on how to dispose of the power bank on Anker’s website . Contact Anker Email: support@anker.com
Betroffene Produkte
TranslatedRecall updated on 29 August 2025: Injuries added to consumer hazards. Anker power banks for charging portable electronic devices. The device’s model number is located on the bottom of the device. Models: • A1257 - Anker Power Bank (10K, 22.5W) • A1647 - Anker Power Bank (20,000mAh, 22.5W, built in USB-C cable) • A1681 - Anker Zolo Power Bank (20K, 30W, built USB-C and Lightning cable) • A1689 - Anker Zolo Power Bank (20K, 30W, built in USB-C cable) Each device has a unique serial number located on the bottom of the device.
Additional Source Details
| Field | Value |
|---|---|
| Guid › #text | 74eab40d-9892-49a1-b51d-402b4daad8ab |
| Guid › @ is Perma Link | false |
| Link | https://www.productsafety.gov.au/search-consumer-product-recalls/anker-power-bank-model-a1257-a1647-a1681-a1689-updated |
| Pub Date | Tue, 08 Jul 2025 00:00:00 +0000 |
| Extracted image | https://www.productsafety.gov.au/system/files/styles/large/private/Power%20Banks%20with%20models.png?itok=Jygka9qk |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (Australia Products).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Anker Power Bank Model: A1257, A1647, A1681, A1689 (updated)?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (Australia Products). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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Übersicht
- Risikostufe["Computers, laptops and accessories","Lithium-ion batteries","Power supply and storage"]
- DistributionAustralia
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🚨 SAFETY ALERT: Anker Power Bank Model: A1257, A1647, A1681, A1689 (updated) Check if your household is affected: https://therecallfile.com/de/recalls/anker-power-bank-model-a1257-a1647-a1681-a1689-updated/AU-74eab40d-9892-49a1-b51d-402b4daad8ab
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