Andersen Windows Recalls Window Opening Control Devices Sold as Kits or Installed on 100 Series Casement Windows Due to Fall and Serious Injury Hazards
USAndersen Windows Recalls Window Opening Control Devices Sold as Kits or Installed on 100 Series Casement Windows Due to Fall and Serious Injury Hazards
Grund für den Rückruf / Gefahr
TranslatedThe window opening control devices can break or detach after accidental or other impact, allowing the window to be opened, posing fall and serious injury hazards.
Produktbeschreibung & Identifikation
TranslatedThis recall involves window opening control devices sold individually as kits or as factory-installed accessories and applied to 100 Series casement windows that were manufactured prior to November 19, 2025. Consumers can contact Andersen Windows and share the Product ID number on the label on the upper right corner of the window to determine if the unit is included in the recall.
Betroffene Produkte
TranslatedWindow opening control devices sold as kits or installed on 100 Series casement windows
Additional Source Details
| Field | Value |
|---|---|
| U R L | https://www.cpsc.gov/Recalls/2026/Andersen-Windows-Recalls-Window-Opening-Control-Devices-Sold-as-Kits-or-Installed-on-100-Series-Casement-Windows-Due-to-Fall-and-Serious-Injury-Hazards |
| Title | Andersen Windows Recalls Window Opening Control Devices Sold as Kits or Installed on 100 Series Casement Windows Due to Fall and Serious Injury Hazards |
| Images › 1 › U R L | https://www.cpsc.gov/s3fs-public/Picture22_1.png |
| Images › 1 › Caption | Recalled window opening control device installed on 100 Series casement windows |
| Images › 2 › U R L | https://www.cpsc.gov/s3fs-public/Picture23_0.jpg |
| Images › 2 › Caption | Label with product ID number on 100 Series casement windows |
| Images › 3 › U R L | https://www.cpsc.gov/s3fs-public/Picture24_0.png |
| Images › 3 › Caption | Location of the label - upper right corner (circle 1) and "AW" and "Andersen" - lower right corner of the window |
| Images › 4 › U R L | https://www.cpsc.gov/s3fs-public/Picture25_0.jpg |
| Images › 4 › Caption | Recalled window opening control device kit (packaging |
| Hazards › Name | The window opening control devices can break or detach after accidental or other impact, allowing the window to be opened, posing fall and serious injury hazards. |
| Injuries › Name | The firm has received eight reports of the devices breaking, detaching or malfunctioning. No injuries have been reported. |
| Products › Name | Window opening control devices sold as kits or installed on 100 Series casement windows |
| Products › Number Of Units | About 91,000 (In addition, about 180 were sold in Canada) |
| Recall I D | 10649 |
| Remedies › Name | Consumers should leave the recalled windows with the opening control devices in the closed and locked position and immediately contact Andersen Windows to schedule a free in-home repair by an authorized technician. Consumers should submit a request for the repair to: www.andersenwindows.com/100seriescasementwocdrecall. |
| Retailers › Name | Independent window distributors and online at parts.andersenwindows.com from October 2015 through December 2025 for between $9 (individual kit) and $220 (factory installed on 100 series casement window). |
| Recall Date | 2026-02-26T00:00:00 |
| Description | This recall involves window opening control devices sold individually as kits or as factory-installed accessories and applied to 100 Series casement windows that were manufactured prior to November 19, 2025. Consumers can contact Andersen Windows and share the Product ID number on the label on the upper right corner of the window to determine if the unit is included in the recall. |
| Distributors › Name | Andersen Windows, Inc., of Bayport, Minnesota |
| Recall Number | 26306 |
| Remedy Options › Option | Repair |
| Inconjunctions › U R L | https://recalls-rappels.canada.ca/en/alert-recall/window-opening-control-devices-applied-andersen-100-series-casement-windows-recalled |
| Consumer Contact | Andersen Windows toll-free at 844-815-7332 from 7:30 a.m. to 4:30 p.m. CT Monday through Friday, email at 100Seriescasementwocdrecall@andersencorp.com or online at www.andersenwindows.com/100seriescasementwocdrecall or www.andersenwindows.com and click on "Recalls" at the bottom of the page for more information. |
| Last Publish Date | 2026-02-27T00:00:00 |
| Manufacturer Countries › Country | United States |
Consumer Action Protocol: What You Should Do Immediately
Safety StepsCheck the model number, serial number, and date stamp on the rating label on the back or underside of the product.
Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.
Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.
If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).
Your Legal Rights as a Consumer
Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.
Frequently Asked Questions About This Recall
FAQ GuideQ1:What should I do immediately if I own or bought Andersen Windows Recalls Window Opening Control Devices Sold as Kits or Installed on 100 Series Casement Windows Due...?
Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.
Q2:Can I get a full refund or free repair for this recall?
Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.
Q3:Do I need my original sales receipt to claim a remedy or refund?
In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.
Q4:Where can I verify official information for this safety alert?
This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.
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🚨 SAFETY ALERT: Andersen Windows Recalls Window Opening Control Devices Sold as Kits or Installed on 100 Series Casement Windows Due to Fall and Serious Injury Hazards Check if your household is affected: https://therecallfile.com/de/recalls/andersen-windows-recalls-window-opening-control-devices-sold-as-kits-o/CPSC-26306
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