CPSCGeneral Alert

A. O. Smith Recalls 30-Gallon Gas Water Heaters Due to Fire Hazard; Sold Exclusively at Lowe's

Veröffentlicht: 8. November 2018Rückruf-ID: 19030Kategorie: VerbraucherprodukteLand: Vereinigte Staaten
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Grund für den Rückruf / Gefahr

The water heater's flame arrestor can fail to work properly, posing a fire hazard.

Produktbeschreibung & Identifikation

This recall includes A. O. Smith 30-gallon natural gas water heaters with model number G6-UT3030NV and serial numbers with the first four digits of 1805 through 1809. A. O. Smith, the model number and the serial number are printed on the data plate located next to the gas water heater's control valve/thermostat. A. O. Smith is printed near the top of the water heater.

Betroffene Produkte

A. O. Smith 30 gallon gas water heaters with model number G6-UT3030N

Additional Source Details

FieldValue
U R Lhttps://www.cpsc.gov/Recalls/2019/A-O-Smith-Recalls-30-Gallon-Gas-Water-Heaters-Due-to-Fire-Hazard-Sold-Exclusively-at-Lowes
TitleA. O. Smith Recalls 30-Gallon Gas Water Heaters Due to Fire Hazard; Sold Exclusively at Lowe's
Images › 1 › U R Lhttps://www.cpsc.gov/s3fs-public/pic11_2.jpg
Images › 1 › Caption30 Gallon Water Heater G6-UT3030NV
Images › 2 › U R Lhttps://www.cpsc.gov/s3fs-public/pic22.png
Images › 2 › CaptionRating plate
Hazards › NameThe water heater's flame arrestor can fail to work properly, posing a fire hazard.
Injuries › NameNone reported
Products › NameA. O. Smith 30 gallon gas water heaters with model number G6-UT3030N
Products › Number Of UnitsAbout 190
Recall I D8450
Remedies › NameConsumers should immediately turn off and stop using the recalled water heaters and contact A. O. Smith to arrange for a free repair.
Retailers › NameExclusively at Lowe's stores in California from February 2018 through April 2018 for between $540 and $610.
Recall Date2018-11-08T00:00:00
DescriptionThis recall includes A. O. Smith 30-gallon natural gas water heaters with model number G6-UT3030NV and serial numbers with the first four digits of 1805 through 1809. A. O. Smith, the model number and the serial number are printed on the data plate located next to the gas water heater's control valve/thermostat. A. O. Smith is printed near the top of the water heater.
Distributors › NameLowe's Stores, of Monroe, N.C.
Recall Number19030
Manufacturers › NameA. O. Smith Corp., of Milwaukee, Wis.
Remedy Options › OptionRepair
Consumer ContactA. O. Smith toll-free at 866-854-2793 from 8 a.m. to 10 p.m. ET Monday through Friday and 9 a.m. to 6 p.m. ET Saturday and Sunday or online at www.waterheaterrecall.com and click on the “check my serial number” link associated with this recall for more information.
Last Publish Date2018-11-08T00:00:00
Manufacturer Countries › CountryUnited States

Consumer Action Protocol: What You Should Do Immediately

Safety Steps
1Verify Product Identifiers

Check the model number, serial number, and date stamp on the rating label on the back or underside of the product.

2Isolate & Discontinue Use

Immediately discontinue using the product. Unplug electrical items and keep juvenile items out of reach of children.

3Claim Free Statutory Remedy

Under statutory consumer protection rules, consumers are entitled to a full refund, certified replacement, or free repair kit without needing the original sales receipt.

4Report Adverse Incidents

If you suffered an injury, illness, or property damage from this product, file an official incident report with regulatory authorities (CPSC).

Your Legal Rights as a Consumer

Recalls are legally binding corrective safety actions overseen by statutory government bodies. Recalling entities are legally prohibited from charging consumers for official safety remedies. If a retailer or dealership refuses your recall remedy, notify the issuing regulatory agency immediately.

Frequently Asked Questions About This Recall

FAQ Guide

Q1:What should I do immediately if I own or bought A. O. Smith Recalls 30-Gallon Gas Water Heaters Due to Fire Hazard; Sold Exclusively at Lowe's?

Immediately stop using the product and keep it out of reach of children. Disconnect power if electrical, and do not attempt makeshift home repairs.

Q2:Can I get a full refund or free repair for this recall?

Yes. Recalling manufacturers and retail merchants are required under consumer protection regulations to offer a statutory remedy—typically a full refund, certified repair kit, or replacement unit.

Q3:Do I need my original sales receipt to claim a remedy or refund?

In most recall cases, no receipt is required. Because safety recalls are matters of public health and statutory compliance, retailers and manufacturers routinely issue refunds, store credit, or replacement kits upon presentation of the affected product or lot code.

Q4:Where can I verify official information for this safety alert?

This safety alert is aggregated directly from official regulatory agency records (CPSC). You can click the 'Official Agency Alert' link on this page to view the primary government notice and contact the manufacturer directly.

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Übersicht

  • Rückrufendes UnternehmenA. O. Smith Corp., of Milwaukee, Wis.
Recall Hazard Severity
Caution (Class III)
Offizielle Behördenwarnung

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🚨 SAFETY ALERT: A. O. Smith Corp., of Milwaukee, Wis. - A. O. Smith Recalls 30-Gallon Gas Water Heaters Due to Fire Hazard; Sold Exclusively at Lowe's

Check if your household is affected:
https://therecallfile.com/de/recalls/a-o-smith-recalls-30-gallon-gas-water-heaters-due-to-fire-hazard-sold/CPSC-19030
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